Recently, there have been several reports of users encountering a new error code 0x9b100041. According to user reports, these errors appear when users try to launch the game. As a result, users cannot even see the game’s home screen.
Error code appears on Xbox One when some users try to launch games such as Oblivion or Destiny 2. Most affected users report that the error appears as soon as they launch the game.
Xbox One is a line of home gaming consoles developed by Microsoft. Announced in May 2013, it is the successor to the Xbox 360 and the third base console of the Xbox video game series.
It is the first Xbox gaming console to be sold in China, particularly in the Shanghai Free Trade Zone. Microsoft advertises the device as an “all-in-one” entertainment system, hence the name “Xbox One.” As an eighth-generation console, it mostly competed with Sony’s PlayStation 4 and Nintendo`s Wii U, and later the Switch.
If you are also experiencing this problem with the Xbox One error code 0x9b100041 and are looking for a solution, you are in the right place. In this article by IR Cache, we will give you a complete guide on how to fix this Xbox One error code.
What is the cause of error 0x9b100041 on Xbox One
Damaged account data: It turns out that this problem can also occur due to some kind of corruption related to certain dependencies that have been enforced when you connect your Microsoft account to your Xbox One console. In this case, you may be able to resolve the problem by temporarily disabling the account to remove the data associated with it.
Game installation corruption: It is also possible that the problem is related to an unexpected interruption of the game installation or an update/upgrade. In this case, you can solve the problem by reinstalling the game from scratch.
Corrupted cache data: In some cases, this problem can also occur because of the local cache that the Xbox One creates along with the saved games. In this case, you can solve the problem by deleting the game cache and also saving the game you currently store locally.
Dirty/Damaged Hard Drive: If you only see this error when trying to play a game through a physical hard drive, your console’s optical unit probably won’t be able to read the information. In this case, you should thoroughly clean the hard drive to avoid lint, dirt, or debris.
Leftover temporary files: It turns out that this particular problem can also arise from files left behind due to network inconsistencies or corrupt temporary data. In this case, you can solve the problem by turning off your Xbox One console.
How to fix error code 0x9b100041 on Xbox One
Reinstalling your game
- Press the Xbox button on the console to open the game manual menu.
- Go to the “Games and Applications” submenu.
- While in the “Games and Applications” submenu, switch to the game you want to remove.
- Under the “Game Management” option, you will have the option to uninstall the game.
- Click the Uninstall button to remove the game from your hard drive.
- Once you’ve uninstalled the game, you’ll need to go to the “Manage the Game” option and click on the “Ready to Install” option.
- From there, go to the right panel and click on Install All to force install the deleted game with all the latest additions and updates.
- The game will now load automatically. Once this is done, try running the game again to see if the problem persists.
Delete registered Microsoft account
- Press the Xbox button on your controller, then select Settings.
- A new menu will open where you should click All Settings.
- Click the Accounts tab.
- Then go to the right side of the menu and select the Delete Accounts menu item.
- You must select the account you want to delete from the Xbox One, select that account, and click Delete.
- Note that all cache data will be deleted, but not all sensitive data.
- Then try logging into the same account or create a new account to see if that helps.
Turn off your Xbox One console
- First, the Xbox One console should be turned on, not in sleep mode.
- Then, press and hold the Xbox button on the console for about 10 seconds until the Xbox One’s front light stops flashing. The fans on your console will also turn off.
- Once you have turned off your console after following the steps above, you should unplug the power cord from the outlet.
- This will ensure that the power capacitors are fully discharged.
- Wait about 5 minutes before plugging the power cord back in.
- You should then turn on the console and see if the console displays a long Xbox animation that clearly shows that the operation you performed was successful.