When trying to create a full WlanReport using the command line, you may get the error 0x3A98 on Windows 10. It could also be a network problem or a security program failure.
In this guide, you will learn the cause of the error and how to fix error 0x3A98 quickly and permanently.
What causes error 0x3A98?
Common Network Problem: It turns out that a faulty network component may also be responsible for this error message. If this scenario applies, you can solve the problem by running Windows Network Troubleshooter and applying the recommended recovery strategy.
Router mismatch: As several concerned users have confirmed, this problem can also be caused solely by your router or modem. In this case, the problem can be solved by resetting or updating your network device.
Not enough permissions: If this problem occurs when you try to create a WlanReport, it is probably because you are trying to do it from the normal command line. In this case, you can solve the problem by running WlanReport again from the extended command line.
How to repair error 0x3A98?
Running the network troubleshooter
This built-in utility contains a set of fixed policies that can be applied automatically if the initial analysis reveals a documented inconsistency that Microsoft is already aware of.
- Press Windows + R to open the Run dialog box.
- Then type “ms-settings:troubleshoot” and press Enter to open Troubleshoot in the Settings application.
- After clicking on the Troubleshoot tab, scroll down to the “Troubleshoot Other Problems” page on the left side of the screen.
- From there, click on Network Adapter, and then click on Run Troubleshooting in the Advanced menu.
- After running the utility, patiently wait for the first prompt to appear.
- Then select the network adapter that is causing the problem.
- If the problem is with your Wi-Fi adapter only, select only your Wi-Fi adapter and click Next.
- Wait patiently for the scan to complete.
- If a suitable solution is found, simply click Apply this solution to apply it to your computer.
- Once the process is complete, restart your computer and check to see if the problem is fixed the next time you start your system.
This particular error code 0x3A98 can also occur due to a software problem that occurs due to a faulty network component that causes general instability. Several Windows 10 users who also encountered this error code confirmed that the problem was completely resolved in their case after running Windows Network Troubleshooter.
Reset or restart the modem
If you don’t want to reset the default settings, first perform a simple network reset. This process is completely unobtrusive and updates your network without resetting your credentials.
- On most modern modems or routers, this is easily done by pressing the power button once, then waiting 20 seconds or more, then pressing the button again to reboot.
If that doesn’t work, you should consider rebooting. Before you do this, however, you should know that this procedure will reset any user credentials that you previously configured, as well as any settings that you previously changed from the default values.
- To reset the modem, simply press and hold the reset button for at least 10 seconds, or until all of the front panel indicators start flashing simultaneously.
Note, however, that you will need a sharp object, such as a toothpick or needle, to press the reset button on most manufacturers.
Launching WlanReport with administrative access
If you don’t have major problems connecting to the Internet and you only get error code 0x3A98 when trying to run the full WlanReport, it is probably because the CMD window you are using does not have administrator access.
- Press Windows + R to open the “Run” dialog box.
- Then type “cmd” in the text box and press Ctrl + Shift + Enter to open the extended command prompt.
- When prompted for UAC (User Account Control), click Yes to grant administrator rights.
- Once you have entered the extended prompt, enter the following command to generate the wlan report:
netsh wlan show wlanreport
- Run the command and verify that the report is generated without an error message.
Many users who have encountered this problem have reported that they were able to resolve it after making sure that they were running the command from the extended command prompt.