Error code 0x8024500c occurs when a user tries to install a pending update via Windows Updates or when trying to update the Universal Windows Platform (UWP) application via Windows Store on Windows 10. This error code indicates that communication with the Windows Update service is blocked.
What causes error 0x8024500c?
Common Error: It turns out that this particular problem can be caused by common errors in the Windows Store and Windows Update. In this case, the most economical solution is to run Windows Update Troubleshooter or Windows Store App Troubleshooter (depending on the component used).
Corrupted data in the Microsoft Store cache: If the problem occurs in the Microsoft Store, it is most likely related to one or more temporary files that prevent the operating system from establishing and maintaining connections to external Microsoft servers. In this case, you can solve the problem by resetting the Microsoft Store cache.
Corrupted temporary data: If the problem occurs with Windows Update, it is possible that an incomplete or failed update due to a computer crash could cause some important services to be suspended. If this scenario applies, you may be able to resolve the problem by resetting all relevant items.
Damaged system files: Damaged system files are another possible reason that can effectively interrupt the Windows Update process or Windows Store applications. To solve the problem in this particular scenario, the most effective method is to run a set of utilities (DISM and SFC) that can repair the corrupted system files.
How to solve the error 0x8024500c?
Utilize the built-in Windows troubleshooter
Error code 0x8024500c can be fixed with Windows Troubleshooter. When you run the troubleshooter, it automatically finds the problem and can fix it yourself.
- Click the notification icon in the far right corner of your computer’s taskbar.
- Now go to All Settings.
- Go to the Update and Security option.
- Now click Troubleshooting.
- Find the Windows Update link. Click on it, and then click Run Troubleshooter.
Reset Microsoft Store settings
- Click on the search bar under the system tray and type cmd.exe.
- Once the command line window appears, go to Run as administrator.
- You may see a confirmation prompt, so click Yes.
- Now type WSReset.exe, then press Enter on your computer to confirm the command.
- Wait for the system to reboot the Windows Store, which is responsible for most Windows Update errors.
Disable proxy connection
If the proxy configuration on your computer is incorrect, you can disable it to eliminate error code 0x8024500c.
- Go to ‘Run’ and type inetcpl.cpl.
- Press the Enter key on your computer keyboard.
- You will now be redirected to the Internet Properties window, go to the Connections window.
- Click on Local Network Settings.
- Uncheck Use proxy server for local network and make sure that Automatically detect settings is selected.
- Then click the OK button.
- Restart the machine.
Using the Microsoft Store Troubleshooter
- Open the Control Panel and go to Troubleshooting.
- Click the Show All button on the left side of the window.
- When all items are displayed, go to the Windows Store Apps section.
- Click Next to begin the troubleshooting process.
- After the troubleshooter completes its process and detects the Windows Update issue, follow the instructions on the screen.
Make sure that Windows Update services are running
- Go to the Start menu and look for “Run”.
- Now select the same from the results.
- Type services.msc in the dialog box and press Enter on your keyboard.
- When Windows Services is displayed, look for the service mentioned below.
- Delivery Optimization.
- Background Intelligent Transfer Service (BITS)
- Windows Update Medic service
- Windows Update
If any of the Windows services listed above appear to be stopped or disabled, you need to enable or run them. To enable the service, right-click the service name, and then click Start.
Frequently Asked Questions
Error code 0x8024500c occurs when a user tries to install a pending update via Windows Updates or when they try to update the Universal Windows Platform (UWP) application to Windows 10 via Windows Store. This error code indicates that communication with the Windows Update service is blocked.
- Click the notification icon in the far right corner of your computer's taskbar.
- Now go to All Settings.
- Go to the Update and security option.
- Now click on Troubleshooting.
- Find the Windows Update link. Click it, then click Run Troubleshooter.
Windows Update may not be able to update your Windows because its components are corrupted. These components include services and temporary files and folders associated with Windows Update. You can try resetting these components and see if that solves the problem.
- Run the Windows Update troubleshooter.
- Run the DISM tool.
- Reset the Windows Update components manually.
- Run a system file scan.
- Temporarily turn off your antivirus security program.
- Manually download updates.