How to Troubleshoot Hulu Error Code PLRUNK15 and PLAREQ17 Issues

Problems with streaming are inevitable, even on a platform as popular as Hulu. If you encounter Hulu PLRUNK15 and PLAREQ17 error codes, there are several ways to fix them. But first, let’s find out what these errors are and what causes them.

What causes Hulu PLRUNK15 and PLAREQ17 error codes?

Network mismatch: In some cases, this problem may be caused by some kind of TCP or IP mismatch.

The Internet connection does not meet the minimum requirements: Note that Hulu (like any other streaming platform) requires a minimum bandwidth requirement. Failure to meet this requirement can result in one of two error codes.

Network restriction: If you are currently connected to a filtered network (public, work, school, hotel, etc.), your network administrator may impose restrictions on Hulu and other similar streaming clients.

Connection denial due to VPN or proxy server: If you use a system-level VPN or are connected to a proxy server, Hulu may deny your device from streaming content from the platform.

How to resolve Hulu error codes PLRUNK15 and PLAREQ17?

Reinstall the Hulu app

  1. On the Roku remote control, press -> the Start button.
  2. And select Delete Channel.
  3. Now go to the Roku channel store.
  4. Then find the Hulu app and click Add Channel.

Clear the Roku cache

  1. On your Roku device, press -> the Home button.
  2. Return to the Home screen -> press the Home button 5 times, once up, twice back, and twice forward.
  3. Your Roku device will now clear the cache and restart after 30 seconds.
  4. Now restart Hulu and check if the error codes have been fixed.

Update Hulu to the latest version

  1. Go to the Roku -> home screen and select Hulu.
  2. Then press * on the remote control.
  3. You will now see an options screen at the top that shows the version of your app.
  4. Go to the Roku start menu -> select Settings -> System -> System Update -> Check Now.
  5. Finally, click OK to save your changes.

Frequently Asked Questions

The app may not be installed correctly on your device or some of its files may be irretrievably corrupted. On Android, follow these steps to reinstall Hulu: First, tap the Hulu app icon until the selection menu appears. Then tap Uninstall to uninstall the app.

In some cases, this particular problem may be caused by some kind of TCP or IP mismatch.

  1. Press the Start button on the Roku -> remote control.
  2. And select Delete Channel.
  3. Now go to the Roku channel store.
  4. Then find the Hulu app and click Add Channel.