Many users complain about error 0x800701E3 when trying to copy or move files on a Windows computer. Have you also encountered this annoying error? In today’s article, we will tell you some troubleshooting methods to fix error 0x800701E3.
Error 0x800701E3 often occurs when performing an operation on a hard drive or SD card related to copying or moving documents or files from the hard drive or SD card. In most cases, users receive an error message stating, “Error 0x800701E3: Requested operation failed due to a serious device hardware error.”
In addition, others reported that error 0x800701E3 occurred and Windows update failed. To solve this problem, some users tried to format the hard drive but still got the following error message: “Windows cannot install the necessary files. Make sure you have all the files you need to install and restart the installation. Error code: 0x800701E3”.
What causes error 0x800701E3 in Windows 10?
Unfortunately, this particular problem is due to a serious hardware problem that usually cannot be solved. In most cases, this problem is a sure sign that the drive is faulty. If you see this message, the first thing you should do is try to recover as much data as possible before it’s too late.
It turns out that the error message can also be caused by a faulty device, such as a SATA cable or SD card adapter. It can also be a false positive if you get this error when trying to properly install a version of Windows from installation media created through unofficial channels.
How to resolve the error 0x800701E3 in Windows 10?
Run a scan to check your system files
- Press Windows + S, type cmd in the text box, and press Enter.
- Right-click Command Prompt and select Run as administrator.
- First type the following command and press Enter:
DISM.exe /Online /Cleanup-image /Restorehealth.
- Then run a scan of the system files by entering this command:
- Wait for the SFC scan to complete.
- When the scan restores the files, click Restart on the Start menu.
Run the Chkdsk scan
- Click the File Explorer button on the Windows 10 taskbar.
- Select that PC in File Explorer, then right-click on the drive you want to scan with Disk Scan.
- Note that the external drives must be connected to the PC in order to be selected.
- Select the Tools tab.
- Click Check and select Scan Disk.
- First, scan the external drive with Check Disk.
- If that doesn’t solve the problem, scan the hard drive with Check Disk.
Reformat the external drive
- Connect the drive to your laptop or desktop computer and open File Explorer.
- Click on This PC on the left side of File Explorer.
- Right-click on the external drive and choose Format from the pop-up menu.
- Select the Quick Format check box.
- Click the Start button in the window to reformat the drive.
Frequently Asked Questions
Press Win + X and select Device Manager > Disk Driver. Now select the desired external drive and right-click on it. Select Update Driver Software from the list. Wait for the process to complete and make sure that the "Request failed due to a serious device hardware error" message has disappeared.
Error 0x800701E3 often occurs when performing operations on the hard disk or SD card related to copying or moving documents or files from the hard disk or SD card. In most cases, users get the error message "Error 0x800701E3: The requested operation failed due to a fatal device hardware error".
- Reboot your computer and programs.
- Replace the USB port or USB cable.
- Make sure that the power supply is sufficient and stable.
- Connect the external hard drive to another computer.
- Go to Device Manager to determine if there is a problem with the hard drive.
- Run CHKDSK to check for errors on the hard drive.
- Reboot your computer.
- Run SFC and CHKDSK.
- Update to Windows 10.