How to Resolve ‘This site can’t be reached’ Error in Google Chrome

Over the years, the World Wide Web has become not only more vast but also more versatile. Today, anyone can use the Internet, all they need is an Internet-enabled device, an existing Internet connection, and a web browser.

Significant growth in the quality of Internet offerings is closely related to the increasing complexity of individual projects. For example, the technical requirements of today’s applications are much higher than those of the simple static websites that characterized the early days of the Internet.

This has also increased the likelihood of an error occurring on both the client and server sides. When an error occurs, messages appear informing the user of what happened, but because technical language is used, the information is often impossible to understand. What exactly does “ERR_CONNECTION_RESET” mean? How can I correct this error?

What is the reason for the error “This site can’t be reached”?

  • Sometimes if the date and time settings on your computer are wrong, this problem may occur while browsing the web. In most cases, the date and time settings are important because they are used by your computer to verify that the security certificate of the website or server is valid. If the date and time are not set correctly, the certificate cannot be verified.
  • Your computer may be set to use a proxy, which causes this problem when you try to access a particular Web site. Some servers do not work well with proxy servers, so this error occurs more often than not.
  • The problem may have occurred on your computer because the MTU value of the network card you are using was set incorrectly.
  • In some cases, your browser may have the wrong settings, preventing you from browsing the web normally.
  • In some cases, the network settings may not be properly configured by your operating system, causing this problem.
  • Your computer’s IP addresses may not be configured correctly, causing this problem when you try to access a particular site.
  • Perhaps a background application is interfering with your computer’s network adapters and causing this problem.
  • It is possible that one or more cookies from the site you are trying to access have been corrupted, causing this problem on your computer.
  • It is possible that the problem is due to improper Chrome flag settings. If your Chrome flag settings are incorrect, your connection to certain websites may be disrupted.

How to repair the “This site can’t be reached” problem?

Check your internet connection and router

Just turn off your modem for 10-30 seconds so it can reboot and fix the problem, because your modem is a computer, and just like a computer, it can have random errors and problems.

  1. First, right-click on the Internet Wifi icon in the bottom right corner of your taskbar.
  2. Select the “Network and Internet Settings” option.
  3. Select the “Network and Sharing Center” option.
  4. Select your Wi-Fi network connection, then you will see ipv4 and ipv6 connection, internet signal quality, speed, and connection duration.
  5. Then click Details to check if you have a working IP address and DNS server.
  6. To reset your IP address, click on Properties under WLAN Status, select Internet Protocol version 4, and then click on Properties.
  7. Select “Use the following DNS server address” and enter (one in each section) in your preferred DNS server address.
  8. Then enter in the alternate DNS server section.
  9. Then apply the changes and remember to reboot your computer for the changes to take effect.

Clear your browser cache

Your browser’s cache stores data about all the websites you’ve visited. This includes the websites you have visited, passwords, cookies, and your browsing history on that site.

Sometimes the current version of a site and the one stored in your browser cache are different, and this can lead to a blocked connection, resulting in the error message “This site cannot be reached, the connection has been reset”.

Clear all categories in the “Clear Browser Cache” menu and make sure you select the “All Times” option, as this will completely clear the cache.

Google Chrome:

  1. On your computer, open Chrome.
  2. Click the More button in the top right corner.
  3. Click “More Tools” and then “Clear browsing data.”
  4. Select the time period at the top of the page. To clear all, select “All time.”
  5. Check the boxes for “Cookies and other site data” and “Cached images and files.”
  6. Click Clear Data.


  1. Click the menu button. and select Preferences.
  2. Select the “Privacy and Security” section.
  3. Under “Cookies and Site Data,” click on “Delete Data.”
  4. Uncheck Cookies and Web Site Data.
  5. After checking the box for Cached Web Content, click Delete.
  6. Close the page using: Settings.

Internet Explorer:

  1. Click the gear icon in the upper right corner of the browser and open the Tools menu.
  2. Select Internet Options.
  3. On the “General” tab, you will find the “Browsing History” section. If you click on the “Delete” button, a new window will open.
  4. Uncheck all the boxes except for the “Temporary Internet and Web files” selection.
  5. Click the “Clear” button to clear the browser cache. Compared to other browsers, there is no option to select a time period here. You will clear all data from the cache.
  6. Reload the page.

Clearing, Unblocking, and Updating DNS

  1. Open a command prompt and type the commands
  2. ipconfig /flushdns and hit enter.
  3. ipconfig /release and press Enter.
  4. ipconfig /renew and press Enter.

Frequently Asked Questions

  1. Check another site.
  2. Clear your browser cache.
  3. Turn on/off antivirus and firewall.
  4. Incognito mode.
  5. Different browsers, access providers, and devices.
  6. Check the proxy server settings.
  7. Try VPN.

What does "ERR_CONNECTION_RESET" mean? If you try to access a website with your browser and instead get the message "ERR_CONNECTION_RESET", it means that the connection could not be established properly. As a result, the connection has been "reset".

  1. Check the Internet connection.
  2. Test the VPN connection.
  3. Check the firewall settings.
  4. Turn off antivirus or real-time protection.
  5. Check your local network settings.
  6. Reset TCP/IP settings.
  7. Delete the browsing history.
  8. Increase the maximum transmission unit (MTU).

To fix this error, click the Connect button on the page you are trying to open. This error occurs if the date and time on your computer or mobile device are incorrect. To correct this error, open the clock on your device. Make sure that the time and date are correct.