Are you getting error 0xc10100bf when reading files? You’ve come to the right place! This article will tell you everything you need to know about 0xc10100bf error and how to fix it without much effort.
Many users encounter 0xc10100bf when trying to play files on their computers. So, if you are facing the same problem and don’t know what to do, let’s first find out what this error is and why it occurs.
If you are trying to play a video and 0xc10100bf error appears on your screen, it means that your video has an unsupported file format, has the wrong file extension or is corrupted. This error can occur for a variety of reasons. To learn more, continue reading this article.
Troubleshoot the issue
- Press the Win key and the R key to open the Run window.
- Then type control and press Enter.
- Go to the Control Panel and check the fix.
- Launch the Troubleshooter window and click Show All to see all settings.
- Find the Windows Media player settings.
- Go to Advanced Settings and select the Apply repair automatically checkbox.
- Scan the device and select Apply this fix if the fix offers it.
Scan and remove malware
Another way to solve this problem is to use Windows Defender to scan and remove any viruses or malware. This is a security tool that was previously installed on your PC. Sometimes, Windows Defender can help you scan your computer and remove any detected malicious threats.
To open and run a scan with Windows Defender, you need to do the following:
- First, go to settings and select “Update and Security.”
- After that, select the Windows Defender option.
- Then click on the “Use Windows Defender” option.
- At this point, you can use this built-in tool and scan for corrupted video files on your Windows PC.
Reinstall Windows Media Player
If troubleshooting did not help your search and clear the error code 0XC10100BF in your Windows Media player, the application may be faulty. You can uninstall it and then reinstall it. Some of its files may be corrupted and affect video playback. Reinstalling the application may solve the problem. Here are the instructions to follow:
- Open the Windows features screen. To do this, press the Windows logo and the R keys at the same time to display the “Run” window. Type “optionalfeatures.exe” in the box and click “OK.”
- On the “Windows Features” screen that opens, locate “Multimedia Features”. Double-click it to open the Properties dialog box.
- Clear the Windows Media Player check box.
- Click OK and restart your computer.
- Follow the steps above to return to the Windows Features screen and reopen the Media Features Properties dialog box.
- Select the check box for the Windows Media Player component.
- Click OK and close the window.
Now try playing the file in WMP and see if the problem is resolved.
Play the file from another external source
You may be trying to play a video file from an external source, such as a USB drive, external hard drive, or SSD. If your attempts to read the file still fail, you can move the file to another source and play it from there. You can even just move the file to internal storage and play it from there.
Troubleshooting may not solve all problems for you. Therefore, try to solve the problem by completely reinstalling the application. That way, you can re-add all related files to the app and make sure it works properly. However, make sure that you are using reliable sources. You can also try different players, as there are many free video format players available.