Troubleshooting: Aptio setup utility error on Asus computers (Windows 10)

Asus Aptio Setup Utility

We all live in a world of visual interpretation and communication, and as a developing country, we move toward that world, setting a new milestone every day. As we grow, we encounter new things and technologies, sometimes we grow with them, accepting their existence and needs, but sometimes we become an anxious person, such as questions and concerns about the Aptio Setup Utility if you are a particularly non-technical person.

In any case, our goal for today is to provide solutions and advice to people who want to solve and develop an understanding of the Aptio Setup Utility. First, we need to understand exactly what our problem is and then find a solution. This is the ideal way, if you don’t know what the problem is and why it’s happening, you won’t be able to solve it satisfactorily.

What is ‘Aptio Setup Utility’?

Aptio Setup Utility is a kind of BIOS configuration utility option, although Aptio Setup Utility usually only comes with Asus desktops and laptops. Many users of Asus computers have experienced, and continue to experience, the problem of constantly booting the computer in the Aptio Setup Utility instead of booting into the operating system. The Asus computer usually does this because it doesn’t recognize the operating system it can boot, or because it doesn’t have a fully connected hard drive/SSD.

However, if you are sure that your Asus computer has a hard drive/SSD with a working operating system installed, and you are still experiencing this problem, there can only be one of two explanations: the connection between your computer and the hard drive/SSD has weakened so that your computer cannot recognize it, or your computer simply cannot recognize the hard drive/SSD and recognize it as such.

In this case, the computer may not recognize the hard drive/SSD because most Asus computers are set not to recognize hard drives/SSDs other than the ones that come with the computer, and for some reason, the computer thinks it is not the hard drive/SSD that came with the computer.

This problem is especially common with Asus laptops. Fortunately, this problem is not insoluble, and below are four of the most effective solutions to this problem.

Causes of problems with the Aptio Setup Utility

Many Asus users have reported that they still have a problem with the Aptio configuration utility – the computer keeps booting into the Aptio configuration utility instead of loading the operating system. The computer gets stuck in this configuration utility every time it reboots, resulting in an endless loop.

This is a common problem with Asus laptops and desktops. This problem usually occurs when the PC does not detect an operating system on the drive that it can boot, or when it does not have a fully attached SSD/HDD. Alternatively, the Asus computer is configured in such a way that the hard drive is not recognized or a hard drive malfunction occurs.

It is also possible that a change in your computer’s configuration is the cause of this problem. Nevertheless, booting does help, but sometimes it doesn’t happen. If you are experiencing a startup error, you can check the Aptio configuration utility for hardware problems or incorrect settings.

Do the following:

  • Click the boot menu in the Aptio configuration utility.
  • Click CSM and activate it.
  • Now select the Security menu, find the secure boot command, and disable it.
  • Save and exit the program after confirming by clicking “Yes”.
  • Restart the system. Press the F9 key for at least 10 seconds during the restart.
  • Select the “Extended startup” option.
  • The recovery menu window will then appear, click on “Advanced Options”.
  • Select “System Restore” and the date before the problem occurred.

Fortunately, this problem can be solved in Windows 10, and we’ve listed some effective methods here. Let’s take a look at them.

How to fix the error with Aptio configuration utility

Now that you’ve learned what the Aptio Setup Utility is, we can talk about how to fix errors that occur due to its causes.
First of all, try to boot or restore the system as described above.

Reboot your computer

Sometimes the simplest solutions are the best, and some users have reported that they solved the problem with the Aptio setup utility by simply rebooting their PC.

This seems like an obvious solution, but many users say that this solution worked for them, so you might want to try it.

It’s true that Aptio configuration blocking is a serious and common problem, but sometimes the most difficult problems can be solved in the simplest way.

Just reboot your computer a few times and monitor the changes. If you are still stuck in BIOS limbo, you should check additional steps. We’ve listed them below.

Restoring BIOS defaults

If the previous solution didn’t work, try rebooting the BIOS. This way, you can solve this and other problems caused by BIOS misconfiguration.

If you’re not sure how to reset your BIOS settings, follow the instructions below:

1.) Restart your computer.
2.) The main menu of the Aptio Setup Utility should appear.
3.) Go to settings and look for “Reset Configuration Data” or “Factory Reset” options.
4.) Reset the BIOS to factory defaults and save the changes.
5.) Exit Aptio and restart your computer.

If you cannot access these settings, there is another manual way. By removing the CMOS battery from the motherboard, you can most likely restore the factory BIOS settings and fix the problems.

What’s more, this shouldn’t cause too many problems and requires minimal effort.

Follow these steps to temporarily remove the CMOS battery from your computer or laptop:

1.) Turn off the computer.
2.) Turn off the switch on the back panel and unplug the power cord. If you are using a laptop computer, be sure to remove the battery.
3.) Press and hold the power switch for about one minute to completely discharge the computer.
4.) Before performing any work on the equipment, be sure to touch a metal surface to discharge any static electricity from your body.
5.) The CMOS battery should be a standard wristwatch flat battery. Carefully remove it by sliding the pin to the side.

Restoring BIOS defaults
6.) Wait a while and put the battery back in the socket.
7.) Turn on the computer and watch for changes.

Activating CSM and deactivating Safe Boot

Some users have solved problems by simply deactivating safe quick boot and reactivating the CSM (Compatibility Support Module).

This is because both Safe Boot and Quick Boot can cause problems with the hard drive, especially if you have replaced the factory hard drive and used a different storage device.

This is especially true for laptops made by Asus and is a security measure whose main purpose is to protect your data.

If you ask us, this is a drawback, as it can make your computer completely unusable.

Please follow these instructions carefully to activate CSM and deactivate custom boot settings:

1.) Reboot your computer.
2.) Access the Aptio utility settings.
3.) Select Security.
4.) Select Secure Boot.
5.) Select Disable Secure Boot.
6.) Save and go.
7.) Since this does not solve the boot shutdown problem, restart your computer and wait for it to reset the Aptio utility settings.
8.) Open the boot section.
9.) Go to “Secure Boot” and “Quick Boot” and uncheck each of them.
10.) In the same menu, activate CSM and save your changes.
11.) Reboot your computer and wait for it to start in Windows.

If that doesn’t work either, there is always a clean reinstall as the most viable solution.

Reinstalling Windows

If you are sure that your hard drive works, you can reinstall your system.

Basically, you need to use another PC to create bootable media (USB or DVD) and try to boot from it.

Most users don’t have a USB recovery device. If you are in the more cautious minority and have recovery tools, be sure to try them before reinstalling.

If you don’t know how to reinstall your system and solve problems with the Aptio BIOS utility, follow these steps:

1.) Download the multimedia tool to another computer.
2.) Insert a blank DVD or plug in a compatible USB drive.
3.) Run the Media Authoring Tool and accept the license terms and conditions.
4.) Select “Create installation media (USB drive, DVD or ISO file) for another PC” and click Next.
5.) Select the desired language, architecture, and edition and click “Next“. Be sure to select the version for which you have a license key.
6.) Select “USB Key” or “ISO“, depending on your preference, and click “Next“.
7.) Once the installation download is complete, you can either continue the process with a USB key or burn the ISO file to a DVD and continue from there.
8.) Finally, once everything is set up, restart your computer.
9.) In the BIOS settings of the Aptio utility, go to the Boot section.
10.) 10. Select the USB stick or DVD-ROM as your primary boot device. Save your changes and reboot your computer.
11.) The Windows installation files should boot from here.
Just follow the instructions and you should be ready to go.

As mentioned before, these solutions are only applicable if your hard drive is fully operational. If not, you must replace it appropriately and boot from there.

Frequently Asked Questions

  1. Reboot your computer.
  2. The main menu of the Aptio Setup Utility should appear.
  3. Go to settings and look for "Reset Configuration Data" or "Factory Reset" options.
  4. Reset the BIOS to factory defaults and save the changes.
  5. Exit Aptio and reboot your computer.

Basically, this problem occurs when the PC does not detect an operating system on the disk that it can boot, or does not have a fully attached SSD/HDD. Alternatively, the Asus PC is configured in such a way that the hard drive is not recognized or a hard drive malfunction occurs.

Select the start menu in the Aptio Configuration Utility, select "Run CSM" and change to activate. Select the "Security" menu in Aptio Setup Utility, select "Secure Boot Control" and go to "Disable". Select "Save and Exit" and click "Yes". Press and hold the power button until the device shuts down completely.

Press and hold the power button until the device is completely off. Turn the device on and press the F9 key for about ten seconds; the device should now be running in the Windows recovery menu. Select "Advanced startup" and wait for the recovery menu to appear.