Updated February 2024: Stop these error messages and fix common problems with this tool. Get it now at this link
If you are used to checking hard disk usage from time to time, you may come across CDPSvc (Connected Devices Platform Service) running in the background and indicating high CPU utilization. This can be worrying because no one knows exactly what CDPSvc is for yet, and it appears to be a relatively new service introduced in recent versions of Windows.
It is interesting to note that Microsoft does not give any explanation about the exact nature of the service and its use. All of this makes us think a bit, and users are naturally curious. However, we should learn that the service is used to connect devices such as Bluetooth, printers, as well as smartphones, external drives, cameras, etc. However, in the past, these devices could connect to Windows, and the introduction of the CDPSvc service did not really do any good.
Since the Connected Device Platform (CDPSvc) shows a high level of disk usage in Task Manager, you should disable it. You can try running the SFC (System File Checker) analysis from the command line of your system, but that will not help either. To get rid of the problem, we must deactivate it. The best thing is that even after disabling the service, Windows will still work properly and your devices will be able to connect.
Let’s see how you can disable the Connected Device Platform service.
Table of Contents:
What is Connected Device Platform Service?
Connected Device Platform Service (CDPSvc) is a relatively new service introduced in recent versions of Windows.
Although it is a new addition to the operating system, the service has not really progressed, and Microsoft does not give much explanation about its functions.
Microsoft describes the capabilities of the service as “This service is used for connected device platform scenarios,” which actually gives no indication of the actual functionality of the service.
According to our research, the service is used to connect to Bluetooth devices and printers, scanners, music players, cell phones, cameras, etc. Connecting to these types of devices was also possible in previous versions of Windows, where this service did not exist. This makes the service a bit suspect and causes controversy about how it works. Some reports suggest that the service is only used when connecting to Xbox.
The controversy surrounding the CDP service
Many users report that the service uses too much disk space and results in poor performance on some computers. This raises a lot of suspicions because there is no obvious reason for the service’s existence. In addition, this service has been known to cause many errors in the Windows event log. One such error was “error 7023,” which is automatically logged in the event log and has no obvious effect on the performance of the system or any other application.
Should it be disabled?
There is a contradiction in what users are saying about this issue. Some users who have disabled this service have been able to continue using their computer without any problems or side effects. However, some users have reported experiencing problems when connecting certain devices to their computers. Therefore, we recommend deactivating the service if you do not use Xbox Live or other Bluetooth devices with your computer regularly.
Methods to disable the Connected Device Platform service are as follows:
Disable the Connected Device Platform service using the Service Manager.
1.) Press Win+R to open the Run window and enter the services.msc command. Press Enter to open the Service Manager window.
2.) Scroll down to the Connected Devices Platform service and right-click it. Select Properties.
3.) Change the startup type of this feature to Disabled.
4.) Click Apply, then click OK to save the settings.
Disable the Connected Devices Platform service from the command line.
You can disable Connected Devices Platform Service from the command line in the Advanced Ordering window. To do so, follow these steps:
1.) Find “Command Prompt” in the Windows search bar and select “Run as administrator” in the right pane.
2.) In the Advanced Command Prompt window, type the following command and press Enter:
sc config CDP user SVC type=own
3.) Reboot the system after the order is complete.
Disable the platform service of devices connected to the registry editor.
If you cannot disable the Connected Devices Platform service using the Service Manager or Advanced Order Request, try disabling it using the Registry Editor as follows:
1.) Press Win+R to open the Run window. In the Run window, type the command regedit. Press Enter to open the Registry Editor window.
2.) Navigate to the following path:
3.) In the right pane, double-click Start to open its properties.
4.) Change the data value from 2 to 4.
5.) Click OK to save the settings.
In this article, we have learned about platform services for connected devices that are used to connect to external devices.
This service can sometimes cause problems, and we have shown two ways to fix the error. In general, this service works without problems, but sometimes it does not work as expected.
APPROVED: To fix Windows errors, click here.
APPROVED: To fix Windows errors, click here.
Frequently Asked Questions
Press the Enter key to open the Service Manager window. Scroll down to the Connected Devices Platform service and right-click it. Select Properties. Change the startup type of this feature to Disabled.
The Connected Devices Platform is a software solution that unifies and simplifies the management of connected devices and software. Connected Devices Platforms can support IoT ecosystems.
Connected devices are physical objects that can connect to each other and to other systems on the Internet. These devices, usually equipped with technology such as data processing chips, software, and sensors, collect and exchange data with other devices and systems.
Provides applications with access to structured user data, including contact information, calendars, messages, and other content. If this service is stopped or disabled, applications that use this data may not work properly. There is also an https connection to the MS server, so they look like they are OneDrive contacts.