How to Resolve Google Play Store Error 927 in Android Phones

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There are many error codes related to Android Market, aka Google Play Store, and one of the most common errors in Google Play is error 927 when downloading or updating apps like Viber, Facebook, WhatsApp in Google Play Store.

There is no single solution for these Android error codes, so you will have to try several methods. Also, these errors are repetitive, so you will have to reapply the fixes a little later.

What causes Google Play Store error 927?

This error usually occurs when a user tries to download an app or update and the download cannot be completed due to a data block. A data outage or data processing failure means that the software application or operating system is not functioning optimally. Therefore, loss/interruption of Internet connection or data services or a software failure on your Android device may cause error 927 when using the Google Play Store to download or update apps.

If malware or adware prevents the Play Store from downloading an app or update, this error can occur either because the app or update contains a virus that can affect your Android device, or because the Android version does not support a particular app or update.

How to repair the Google Play Store error 927?



Updated: March 2025

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Clear all caches and data

  1. Go to “Settings” > “Apps” > “Manage apps” and select “All”.
  2. Go to “Google Services Framework” and select “Clear data and cache” to delete all data from Google Service Framework.
  3. Go to “Google Play Store” and select “Clear data and cache” to clear all data from the Google Play Store.
  4. If you still see an error message, go to the next step.
  5. Now you need to delete and re-register your account to get rid of the error message.

Delete your Google Play Store account and add it again

  1. Go to “Settings” > “Accounts” > “Google” > Select “Your account”.
  2. Go to “Menu” and select “Delete account”, then “Add your account”.
  3. Now reboot your mobile device and try to update or download.



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Frequently Asked Questions

A 927 error usually occurs when a user tries to download an app or update and the download cannot be completed due to a data failure. A data failure or data processing crash means that the software application or operating system is not functioning optimally.

  1. Open the Settings app on your device.
  2. Tap Apps and notifications. View all apps.
  3. Scroll down and select Google Play Store.
  4. Store taps. Clear cache.
  5. Then tap Clear data.
  6. Open the Play Store again and try downloading again.

  1. Go to settings, then find Applications > Apps > App Manager.
  2. Swipe to the left to go to "All" apps, then find the Google Play Store.
  3. Press "Force stop", then "Clear data" and finally "Clear cache".
  4. Try downloading or installing the app again.