How to Repair Error Code 014.40 on Roku

Roku is a multimedia streaming service that provides access to a wide range of entertainment content, such as movies, TV shows, web series, and more. Most of the time it provides a smooth and seamless experience, but sometimes mistakes occur. One such Roku error is error code 014.40.

If you encounter any of these errors, this article will give you solutions to fix them. Let’s learn the details and solutions for these errors.

What causes “Roku error code 014.40”?

  • Mac filtering: If Mac filtering is enabled on your router, the Mac ID of your Roku device may be blocked by your ISP for Internet use.
  • Caching: Some settings are cached by your TV, Roku, and Internet router to reduce load time and provide a better experience. However, these settings can become corrupted over time, which can cause this error.
  • Incorrect Wifi information: In most cases, the error is caused by an incorrect Wifi password or SSID entry. Roku needs a secure Wifi connection to work properly, and if the information is entered incorrectly, the streaming video cannot be transmitted and this error occurs.

How to fix the “Roku error code 014.40”?

Reboot the Roku system

  1. Display the Settings menu.
  2. Click System.
  3. Select Power.
  4. Select Restart the system.
  5. To restart the Roku player, go to the Settings menu.
  6. Press System.
  7. Select System Restart.

Check your Wi-Fi information

  1. Press the Home button on your Roku remote control.
  2. Go to Settings.
  3. Select Network.
  4. Select Configure Connection.
  5. Press Wireless.
  6. Select your home network.
  7. Now verify that your WiFi password is correct.

Turn off your devices

  1. Turn off all of your devices.
  2. Unplug the modem and router from the power source.
  3. Wait at least one minute before reconnecting them to the network.
  4. Connect to the Internet.
  5. Now turn on your devices and download a movie or program to see if the error remains.

Frequently Asked Questions

A Roku 014.40 error code occurs when your Roku TV or streaming player cannot connect to the Internet. This code means that your Roku device is connected to your router, but cannot connect to the Internet. If there is no connection, contact your Internet Service Provider.

If you have Mac filtering enabled on your router, your Mac ID on your Roku device may be blocked by your ISP from using the Internet.

  1. Open the Preferences menu.
  2. Click the System button.
  3. Select Power.
  4. Select Restart System.
  5. To restart the Roku player, go to the Settings menu.
  6. Press System.
  7. Select System Restart.