How to Repair Canon Printer Error 5C20 in Windows PC

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Canon 5C20 printer error is an annoying error that makes it impossible to print, scan or copy documents. The reason why this error is so frustrating is that it is seemingly harmless, but it can cause the printer to stop working and cause other problems. Canon 5C20 errors can occur for a variety of reasons.

What causes a Canon 5C20 printer error?

Generally, a 5C20 error is a hardware error. In this case, the logic board is faulty and the rollers and carriage cannot move. Obviously, this should not happen due to a malfunction. However, it can be fixed, and we will look at how to do it.

The problem could also be due to a software error. You may have something wrongly installed on your system along with the printer driver, or some printer-related files may be corrupted.

How to fix your Canon 5C20 printer error?



Updated: March 2025

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Inspect the printer’s print head

The printer reset method is widely used and will resolve the error in most cases. If you are unable to do so, follow the following procedure. This method is recommended if the 5c20 error is accompanied by clicking noises when you try to print something.

To determine if the error is related to the printer’s print head, unplug the unit and remove the cover. Inside the unit, lift the orange/gray lever to lift the cartridges, remove the cartridges, and clean the print head.

Make sure the carrying strap is in place

If the problem is still unresolved, carefully check the belt that moves the cartridge carriage back and forth inside the printer and applies ink to the paper.

The belt is located behind the carriage part. It is best to remove the carriage and check the belt with a torch to see if it is in place or not.

Resetting the printer

  1. Start by pressing the power switch on the printer and wait for it to turn off completely.
  2. Unplug the printer from the power outlet.
  3. Wait at least 30 seconds and reconnect the printer to a power source.
  4. Turn on the printer.
  5. Try printing a test page immediately after turning the printer on.



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Frequently Asked Questions

A 5C20 error means that the logic board is malfunctioning, probably because it can't move the rollers and carriage. You can try resetting the device if it's not working properly. Reset the device if it's not working properly or to clear the memory.

  1. Check the connections.
  2. Reboot your computer and printer to fix the Canon printer error.
  3. Reinstall or simply update the printer driver.
  4. Automatically set the print spooler service.
  5. Update windows.

Press the power switch on the printer and wait for it to turn off completely. Unplug the printer from the power outlet. Wait at least 30 seconds, then plug the printer back in and turn it back on. This will cause the printer to reboot successfully.