How to Repair “Authorization Error 8-12” on Sling TV

Sling TV provides access to live streaming, including sports events and over 200 channels. However, you may encounter an authorization error that prevents you from logging into your account and streaming your favorite live TV shows.

Authorization errors are usually resolved within 24 hours if the Sling server is down. However, if that doesn’t work and the problem is not resolved, you can apply some of the workarounds described below to resolve the problem by connecting to the Sling TV app server.

What’s causing the Sling TV authorization error 8-12?

Damaged Sling TV UWP app: If this problem occurs only when using the Sling TV Universal Windows Platform app, you may be dealing with corrupted data that affects the local installation. Most users who have encountered this problem have confirmed that they were able to resolve it by reloading the UWP app before re-entering the Sling TV credentials.

Content is no longer available: If this problem only occurs with certain content, you may be trying to play a title that you no longer have rights to. This usually happens with preview movies that are only temporarily available on Sling TV.

Fire Stick / Roku Stick failure: It turns out that this problem can also be related to data corruption on the device you’re using to stream content. This problem has been found on Amazon’s Roku Stick and Fire TV devices. In this case, the problem can be resolved by disabling the streaming device you are actively using.

Account issue: not infrequently, this problem is caused by erroneous data associated with an account being used on multiple devices at the same time. Several affected users who encountered the same problem reported that the problem was eventually resolved after they opened a request to Sling TV support.

How to resolve the 8-12 authorization error in Sling TV?

ERR_NAME_NOT_RESOLVED - Restart your router - Step 1
Reboot the device

  1. If you are using a Windows device, simply open the Start menu.
  2. Click the Power Options button and select Restart.
  3. Check to see if the error persists after you turn your computer back on.

Update the browser

You don’t have to install an app to watch content on Sling TV. If you stream content online, make sure you have the latest version of your current browser installed.

For example, to update Google Chrome, click the three dots in the upper right corner and select Update Google Chrome.

Reinstalling the Sling TV application

  1. If you’re using a Windows device, select Apps and Features from the Start menu and look for the Sling TV app.
  2. Then select Uninstall and follow the instructions on the screen.
  3. Once the uninstall is complete, you can reinstall Sling TV from the Microsoft Store.

Updating the Sling TV application

  1. Open the Microsoft Store
  2. Click on the user icon in the top right corner of the page.
  3. Go to the Settings menu
  4. Activate the Automatic App Update option (under App Update).
  5. You also have the option to manually check for updates in the Microsoft Store.

Frequently Asked Questions

A Sling TV authorization error can occur for many reasons and can be either content-specific or device-specific. If the authorization error is content-specific, it can occur when viewing a channel or program that was available as a free preview. The error means that the user no longer has access to the channel.

  1. On the home screen of your device, go to Settings.
  2. Select Apps -> Show All Apps.
  3. Scroll down and select SLING TV.
  4. Select Clear Cache -> OK.

To reset your subscription, go to www.sling.com/account and log into your account using the email and password you created when you subscribed to SLING TV. You can now start watching TV again.

There will still be occasional freezes or buffering, but restarting Sling should eliminate any temporary streaming issues. Quit the Sling app and restart it.