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Windows Backup is a built-in application that allows users to easily backup important data on their computer’s hard drive. However, some Windows users have encountered error 0x800700E1 when trying to back up important files or data to an external drive. This error code does not allow users to create a backup. With this error code, a full error message is displayed on the computer screen:
Error 0x800700E1: Operation failed because the file contains a virus or potentially unwanted software.
If you are also affected by this problem, read this message. In this guide, we have listed some effective methods that can help you solve this problem.
Table of Contents:
What causes Windows Backup error code 0x800700E1
Malware, adware, or spyware: you need to make sure that you have removed the virus infection before you focus on fixing corrupted system files or ignoring false positives that can cause this problem.
Windows Defender or another third-party package can stop the backup process and cause error code 0x800700E1 due to false positives – this happens regularly due to unsigned apps, hacked executables, and game mods.
How to fix Windows Backup error code 0x800700E1
This tool is highly recommended to help you fix your error. Plus, this tool offers protection against file loss, malware, and hardware failures, and optimizes your device for maximum performance. If you already have a problem with your computer, this software can help you fix it and prevent other problems from recurring:
Updated: March 2025
Full scan your hard drive
As you can see from the error message, there may be a virus on your hard drive that interferes with the backup process. So if Windows Backup fails, the first thing to do is to perform a full disk scan.
- If you already have an anti-virus program installed on your computer, please run it to scan and remove any malware, adware, or spyware that may be causing this problem.
- If you do not have antivirus software, download and install professional software and use it to destroy viruses or remove malware.
System protection
The system protection function must be enabled if you want to create a system image.
- Click on the button with the Windows logo in the lower-left corner.
- Scroll down to find and expand your Windows system.
- At the bottom, select Control Panel.
- Make sure the “View by Category” option is enabled, and then click the “System and Security” link.
- Click on the System link in the right pane.
- In the left pane, select System Security.
- Make sure that System Drive is selected under Protection Settings.
- Click the Configure button at the bottom.
- Under Recovery Settings, select Enable System Protection.
- Click Apply, and then click OK to confirm your changes.
Delete the WindowsImageBackup folder that you created earlier
- Click the Windows logo button in the lower-left corner.
- Scroll down to find and expand your Windows system.
- At the bottom, select Control Panel.
- Make sure the “View by Category” option is enabled, and click the System and Security link.
- Click on the File History link in the right pane.
- In the lower-left corner, click the System Image Backup button.
- Navigate to the WindowsImageBackup folder.
- Open File Explorer, navigate to this folder and right-click it.
- Select Delete from the context menu.
- Click Yes to confirm the deletion.
Disable Windows Defender, the firewall, and other security packages
- Press Win + I to open Settings.
- Select Update and security.
- In the left pane, select Windows Security.
- In the right pane, click Virus and Threat Protection.
- Click Manage Settings.
- Set the Real-Time Protection switch to OFF.
- Go back to the Windows Security window and click Firewall and Network Protection.
- Select the network that is currently active.
- Set Windows Defender Firewall to Off.
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Frequently Asked Questions
How to fix error 0x800700E1?
- Press Win + I to open Settings.
- Select Update and security.
- In the left pane, select Windows Security.
- In the right pane, click Virus and Threat Protection.
- Click Manage Settings.
- Toggle the real-time protection switch to Off.
Why does my Windows 10 backup keep crashing?
If you have corrupted files on your hard drive, your system backup will not work. Therefore, you need to restore them by using the Chkdsk command.
How do I disable Windows Defender?
- Select Start -> Settings -> Update and Security -> Windows Security, and then select Firewall and Network Protection. Open the Windows Security settings.
- Select a network profile.
- In Microsoft Defender Firewall, change the setting to Enabled.
- To disable it, set the setting to Off.
How do I disable real-time protection?
- Go to Start -> Settings -> Update and Security -> Windows Security -> Antivirus and Threat Protection -> Manage Settings (or Antivirus and Threat Protection Settings in earlier versions of Windows 10).
- Set real-time protection to Off. Note that scheduled scans will continue.