Although The Sims 4 is a reliable game, sometimes Sims 4 doesn’t open or doesn’t start. Sims 4 is a popular life simulation video game that was released in 2014. In this game, players control a Sim character and control various aspects of his or her life. In this latest installment of our troubleshooting series here at IR Cache, we will look at the problem of Sims 4 not opening or not launching on Windows 10.
What causes the “Sims 4 doesn’t open or doesn’t start” error on Windows 10
- The problem of Sims 4 failing to launch is probably due to outdated video card drivers. To fix this problem, you can try updating the video card driver.
- The cause may also be a faulty network controller driver. If updating the video card does not help, try updating the network controller driver.
- The problem may be caused by a software conflict. You can reboot to fix the software causing the problem.
How to fix the error “Sims 4 doesn’t open or doesn’t start” on Windows 10
Update your Windows operating system, graphics drivers, and games
- Press the Windows + I keys to open the Settings app.
- Once you open the Settings app, go to Update and Security.
- Now click on the Check for Updates button in the right pane.
According to users, The Sims 4 doesn’t always start if your computer isn’t updated. Windows 10 is a reliable operating system, but some bugs can cause problems like this one.
When updates are available, they load in the background. After installing the updates, check to see if the problem persists. After updating your system, make sure you have the latest patches for The Sims 4 installed. To do this, right-click on The Sims 4 in Origin -> select Check for updates.
In addition to updating your system, it’s important to update your video card drivers, which you can easily do with a third-party software tool.
Reset Custom Files
Sometimes a problem with The Sims 4 can be solved by simply resetting the custom files. It’s pretty simple, and you can do it by following these steps:
- Go to My Documents -> open the Electronic Arts folder.
- Find the The Sims 4 folder -> right-click it -> select Copy.
- Go to your desktop -> right-click on an empty space -> select Paste.
- Right-click the copied folder -> select Rename.
- Change the folder name -> start a new game.
Deleting recently installed applications
Some applications and programs can cause conflicts with The Sims 4 and even block the startup process. Uninstall the most recently installed programs on your computer and restart the game.
If you want to make sure you completely remove the problematic application, we recommend using an uninstaller program.
This type of software removes all files and registry entries associated with the application you want to remove.
Disabling Origin in Game
Several users have reported that disabling Origin in-game solved the problem. According to users, this feature can sometimes prevent The Sims 4 from running, and one way to solve the problem is to disable Origin In-Game.
It’s pretty simple, and you can do it by following these steps:
- Open Origin.
- Now go to Application Settings -> In-Game Origin.
- Deactivate Origin in Game.
- After that, try restarting The Sims 4 and see if the problem persists.
Restart your computer
- Press Windows + R and type MSConfig. Now press Enter or press OK.
- On the Services tab, select the Hide all Microsoft services check box -> select Disable all.
- On the Launcher tab, click Open Task Manager.
- Select each startup item -> click Disable.
- Close Task Manager -> click OK -> restart your computer
Sometimes third-party apps and services can interfere with your game and cause this or similar problems. If The Sims 4 won’t start on your computer, try restarting. A restart will disable all third-party apps and services so that nothing interferes with your game.
If a clean startup solves your problem, you’ll need to enable the disabled apps and services individually or as a group until you find the source of the problem. After that, uninstall the application and the problem will be solved permanently.
Fix the game
- Open Source.
- Now go to your library.
- Right-click on The Sims 4 and select the “Repair Game” option.
According to users, sometimes The Sims 4 won’t open if your installation is corrupted. To solve this problem, simply restore the Sims 4 installation.
Follow the instructions on the screen to complete the repair process. Note that the repair process may take some time, so you should be patient. Once the game is fixed, try restarting it and see if the problem persists.
Frequently Asked Questions
- Fix the game. Open Origin.
- Clean your registry.
- Properly start your computer.
- Delete the original cache files.
- Check your antivirus/firewall software.
- Disable Origin in-game.
- Update Windows operating system, graphics drivers, and the game.
- Reset your custom files.
The problem is easy to solve: just follow the advice in the post. Completely remove the game from your computer (through the Control Panel and find the remaining folders of Sims 4 on your computer). Now reinstall the base game and then the expansion pack.
Make sure you haven't deleted any files, and make a backup. First, try playing a new game without adding anything (start a new game). If that works, install the backup game and try again. If it still works, you can start adding things.
- In Origin -> Game Library, right-click on Sims 4 and choose Fix.
- Start the game as an administrator.
- Run the game in compatibility mode.
- If the above steps don't help, try uninstalling Origin, run Ccleaner, restart your computer, and install Origin again.