When you install and uninstall software in Windows, several processes occur, most of which are not visible in the graphical user interface. Unfortunately, because of the complexity of the operating system and underlying software, sometimes things can go wrong.
If you are installing software and see an unexpected error message that says “The feature you are trying to use is on a network resource that is not available,” you should usually close the wizard because the installation or removal process can only go so far.
A search of Microsoft’s online resources reveals several possible solutions. We’ll look at them in this guide to get you back on the right track.
What causes the error message “The feature you are trying to use is on a network resource that is not available”?
As the text of the error states, the problem may be related to the location of the installation package, or you may have downloaded a corrupted file or another version that is not supported by your computer.
Sometimes installation/uninstallation errors occur because of an incorrect value in the registry. You can remove this key and then install the program if you are having problems installing the application.
This problem could be because the Windows installation service is not working as it should, or the application package you are trying to install is corrupt. We at IR Cache have formulated some methods to help you solve this problem.
Below are solutions that you should try to fix the error.
How to resolve the message “The feature you are trying to use is on a network resource that is not available”
Run the Troubleshooter to install and uninstall programs
Microsoft employees know that Windows users encounter various problems when installing and uninstalling programs in almost all versions of the Windows operating system, including this problem.
That’s why Microsoft has developed and released the Windows Troubleshooter tool specifically designed to solve the most common problems Windows users encounter when installing or uninstalling programs on their computers.
To run this troubleshooter, called Program Installation and Uninstallation Troubleshooter, you must:
- Download the Program Installation and Uninstallation Troubleshooter.
- Wait for the Troubleshooter to load.
- Navigate to the location where you downloaded the Troubleshooter and double-click it to launch it.
- Follow the instructions on the screen and run the troubleshooter all the way through.
- The Troubleshooter tries to find and fix problems such as corrupted registry values and keys and other problems that prevent you from installing new programs and/or uninstalling old programs. Let Troubleshooter do what it was designed to do.
If you successfully run Troubleshooter to install and uninstall programs, restart your computer and see if the problem persists when you start your computer.
Make sure that the Windows Installer service is running
If the Windows Installer Service is not running on your computer, all attempts to install and/or uninstall will likely fail.
If you encounter this problem, make sure Windows Installer Service is running to resolve the problem. To make sure that the Windows Installer service is running, follow these steps:
- Press the Windows logo key + R to open the Run dialog box.
- Type services.MSC in the Run dialog box and press Enter.
- On the Service Manager, scroll down the list of services on your computer, find the
- Windows Installer service, and right-click it.
- On the context menu that appears, click Properties.
- Open the drop-down menu just before Startup Type and click Automatic to select it.
- If the service status is Stopped, click Startup. If the service status is Started, skip this step.
- Click Apply, and then click OK.
- Close Service Manager.
- Restart the computer.
After starting your computer, try installing or uninstalling the program that caused the problem and see if the process was successful.
Download another copy of the installer or download it from another location
The installer you are trying to use to install or uninstall the affected program may be corrupt, or the directory where you downloaded it may have problems communicating with the rest of your computer.
In this case, simply download another copy of the installer and/or upload it to another location on your computer and use it to install or uninstall the affected program to complete the task.
Frequently Asked Questions
How do you fix the fact that the feature you are trying to use depends on a network share that is not available?
- Make sure that the Windows Installer service is running.
- Download another copy of the installer or download it from another location.
- Run the installer and uninstaller troubleshooter.
What causes the message "The feature you are trying to use is on a network share that is unavailable"?
The "Network Share Not Available" message can appear in almost any application on your computer. The reason may be that you do not have permission to use that network share in Windows 10. One solution is to update your network drivers, which are the main culprits for this problem.
- On the page linked above, click the green "Run Now" button.
- Run the downloaded program.
- Click the "Accept" button.
- Microsoft Fix scans your computer for installation and uninstallation problems with Windows.
- Select "Detect problems and let the system choose which fixes to apply."
- Press the Windows + R key to open the Run dialog box.
- Typical services.
- Find the Windows Installer service, then click Properties.
- Right-click the Windows Installer service, then click Run.
- Try to install or uninstall again.