How to fix the Outlook error 0x800CCC0E in Windows 10

How to fix the Outlook error 0x800CCC0E in Windows 10

Subscribed folder sync error outlook error 0x800ccc0e is one of the most common errors occurring with Microsoft outlook. Here you will be informed about the true causes and their “best of all” solutions to fix outlook error 0x800ccc0e or send receiving error 0x800ccc0e.

This post from IR Cache talks about the problems of people who encounter Outlook send receive error 0x800ccc0e when trying to log into Outlook Express. Microsoft Outlook sends and receives error 0x800ccc0e has many causes of occurrence, which are discussed here along with proven solutions in the right sequence that fix Outlook error 0x800ccc0e for you.

What is the cause of Outlook error 0x800CCC0E in Windows 10

What is the cause of Outlook error 0x800CCC0E in Windows 10

  • Internet connection problem: Sometimes due to insufficient or no Internet connection, you get a message that Outlook error 0x800CCC0E cannot connect to a server.
  • Conflict with anti-virus software: The anti-virus protection creates a barrier to the incoming/outgoing server.
  • Firewall blocking Outlook: Your firewall may be blocking Outlook.exe (i.e. the executable file used to run the e-mail client) from running. If the .exe file is blocked, it cannot communicate with your mail server.
  • Problem with SMTP authentication: Some IMAP mail accounts use an outgoing SMTP server that requires authentication. An IMAP error – 0x800CCC0E may occur if your Outlook application cannot authenticate the outgoing server (SMTP).
  • Incorrect port numbers: You may get error code 0X800CCC0E in Outlook due to incorrect port numbers. For example, if you enabled encryption but set the incoming server port number (IMAP) to unencrypted port number 143, or if you did not enable encryption but changed the port number to encrypted port number 993.

How to fix Outlook error 0x800CCC0E in Windows 10

How to fix Outlook error 0x800CCC0E in Windows 10

Reinstalling Outlook

You may have to completely uninstall and reinstall Outlook. Reinstalling is known to fix the persistent error 0x800ccc0e. After reinstalling the services, you will need to create a new account. To uninstall, follow these steps:

  1. Open the Control Panel.
  2. Go to Programs and Features.
  3. Find “Microsoft Office 365” (or other applicable Office application) and select it.
  4. Click “Uninstall” at the top of the Programs and Features window. This opens the uninstall wizard. Follow the instructions on the screen.
  5. Once the process is complete, reinstall Office to add a new Outlook installation.
  6. Once the process is complete, create your account and try sending emails again.
  7. Hopefully, the Outlook problem is now resolved.

Repairing Outlook

  1. Open the control panel.
  2. Go to “Programs and Features.”
  3. Find “Microsoft Office 365” (or other applicable Office application) and select it.
  4. Click Change at the top of the Programs and Features window.
  5. In the window that opens, select Restore.
  6. Follow the instructions on the screen.
  7. Once the process is complete, restart Outlook and see if the error code 0x800ccc0e persists.

Remove duplicate accounts

  1. From the Outlook menu, select Tools.
  2. Go to Accounts and click the Mail tab.
  3. Highlight any duplicate email accounts that you see.
  4. Click Delete to delete these accounts.
  5. Once the process is complete, restart Outlook and check if the error code 0x800ccc0e persists.

Check the server request in the settings

  1. Open Outlook.
  2. Open File -> Tools -> Account Settings.
  3. In the Account Settings window, click the E-mail tab.
  4. The following window should open.
  5. Select your email account from the list.
  6. A new window called Email Account should open.
  7. On it, locate the Advanced Settings button and click on it.
  8. The Internet Email Setup window should open.
  9. Open the “Outgoing Mail Server” tab.
  10. Select the “My outgoing mail server (SMTP) requires authentication” checkbox.
  11. Click OK to apply the changes.
  12. After the process is complete, restart Outlook and check if the error code 0x800ccc0e persists.

Change the server port number

  1. Open Outlook.
  2. Open File -> Tools -> Account Settings.
  3. In the Account Settings window, click the E-mail tab. The following window should open.
  4. Select your email account from the list.
  5. A new window with the name Email Account should open.
  6. On it, locate the Advanced Settings button and click on it.
  7. The Internet Email Setup window should open.
  8. Open the Advanced tab.
  9. There, change the port number of the outgoing mail server (SMTP) to 587.
  10. Click OK to apply the changes.

Frequently Asked Questions

Very often error 0x800CCC0E occurs when you set up an email account in Outlook and try to send an email. The reason for this error is that Outlook does not authenticate your account with the server while sending, so the outgoing mail server rejects the message.

Open the account settings in the File menu item of Outlook. Select the appropriate email account and click "Edit." Click on "Other settings." In the "Internet Email Settings" pop-up window, switch to the "Advanced" tab and increase the server timeout if necessary.

Usually, this error is due to improper email settings or minor problems with the email server or internet connection. It can also happen that a client encounters this error when receiving an email on the email client.

  1. Make sure that the IMAP server and port settings are correct. Most IMAP ports are 993 or 143.
  2. Make sure the IMAP server meets the technical requirements for connecting your mailbox via IMAP and SMTP.
  3. Your IT service may allow only certain IP addresses to access the IMAP service running on your IMAP server.