Troubleshooting: Microsoft Solitaire “Error Code 124” on Windows 10 PC

When this error occurs, the message “Internet connection problem” appears. We encountered a problem while trying to retrieve important data from Solitaire. Please note the error code 124.” Affected users can select “Try Again” to start the game, or click “Cancel” to exit. Yes! Needless to say, the error message appears every time Windows 10 users try to run the Solitaire game.

According to several reports that have appeared online, the error could be due to Internet connection issues or an outdated Windows operating system, corrupted temporary data from the Solitaire collection, a corrupted app, or even problems with the Xbox Live service.

Some users are having problems playing Solitaire, indicating Internet connection problems. If you are one of those affected, make sure to completely fix Microsoft Solitaire error code 124 on your Windows 10 system.

What causes Microsoft Solitaire error code 124?

Damaged temporary data from Solitaire collection: If you encounter this problem, there is a corrupted item in the cache folder of this Microsoft Store application. In this case, you can solve the problem by resetting the app settings from the Apps and Features menu.

Damaged application installation: In some cases, this problem can occur due to a corrupted installation that prevents your computer from running the application. In this case, the only solution is to completely reinstall Solitaire Suite.

Common Malfunctions: It turns out that some fairly common scenarios can cause this particular error code. Fortunately, Microsoft is aware of this problem and has already provided several recovery strategies using Windows Update Troubleshooter and Store Apps Troubleshooter.

Xbox Live failure: Another possible cause of this problem is a persistent failure of the Xbox Live infrastructure. If this scenario applies, the problem is completely out of your control. All you can do is identify the problem and wait for the developers to fix it.

How to repair Microsoft Solitaire error code 124?

Launch the Windows Update troubleshooter

  1. Click on the Start button.
  2. In the search box, type Troubleshooter -> press Enter.
  3. Click View All in the left pane
  4. Select Windows Update.
  5. Run Windows Update Troubleshooter and follow the instructions on the screen.

Creating a new user profile and try to configure it from there

  1. Click on the Start button
  2. Select Settings
  3. Select accounts.
  4. Click on Family and other users
  5. Click on Add another person to this PC
  6. Fill out the form with your username and password. Your new user account is now created.
  7. Click on Change Account Type
  8. Click on the drop-down arrow and select Administrator to set the account to administrator level.
  9. Restart your computer.
  10. Log in to the new account you just created

Clearing the Windows Store cache

  1. Right-click on Start
  2. Select Run
  3. Type wsreset.exe and press Enter. This will launch the Windows Store with the cache cleared.
  4. You can check if the Solitaire 124/ 101_107/ error disappeared after that.

Uninstall the game and reinstall it after clearing the Windows Store cache

  1. Right-click on the Solitaire game application icon and select “Uninstall”.
  2. Right-click on Start
  3. Select “Run
  4. Enter wsreset.exe and press Enter
  5. The Windows Store will launch with a clear cache
  6. Go to Settings
  7. From the Settings menu, go to App Updates.
  8. In the App Updates menu, click Check for updates AND Synchronize licenses.
  9. Press the upper left arrow key to go back.
  10. In the search bar on the right, type the name of the game – Microsoft Solitaire
  11. Reinstall the game

Troubleshoot the problem in the Run application

This fixes some issues that are preventing applications from working, such as screen resolution and incorrect account or security settings.

  1. Right-click on Start
  2. Select Control Panel.
  3. Go to the upper right corner and change the view to
  4. Select the large icons.
  5. Click on Troubleshooting
  6. Click on the “Show All” option on the left side.
  7. Select Windows Store apps
  8. Follow the instructions to launch App Troubleshooter.

Check and see if Windows updates are blocked

  1. Click the Start button.
  2. Enter Windows Updates in the search box
  3. Click Check for updates
  4. Click Check now.
  5. Click View Details
  6. Install any updates found that have not yet been installed, including optional updates.
  7. Restart your computer.

Frequently Asked Questions

MS Solitaire error 124 indicates that your Android device has failed to connect to the Solitaire servers. To fix the problem, switch to a different connection, turn on airplane mode, clear the cache, and update the game. If none of these solutions worked, reboot your device and reinstall Solitaire.

Microsoft Solitaire is a Windows application that you can download from the Microsoft Store. Restart Windows 10 to activate the app. After that, you may find that the Windows Store has been reset. The cache in it will not prevent Solitaire from opening, and the 124 Solitaire error has been fixed.

  1. Make sure you have enough memory on your device.
  2. Run the Windows update several times.
  3. Check for third-party drivers and download any updates.
  4. Disable any additional hardware.
  5. Check the Device Manager for errors.
  6. Uninstall third-party security programs.
  7. Fix the hard drive errors.
  8. Perform a clean Windows reboot.

The main cause is corrupted Windows application cache and temporary data. Also, failed Xbox Live status and accumulated hard drive cache can cause error code 124.