The iTunes error code -50 is a common error message that occurs when iTunes fails to connect to the database server, which prevents you from accessing the library and syncing data, and also occurs when you try to download data from the iTunes Store. When this happens, syncing and uploading to iTunes fails, so it’s an annoying problem. Why does this happen? Actually, it can happen for a variety of reasons, such as:
- Network problems
- Firewall settings
- Virus protection
- A corrupted iTunes registry in your Windows
What is the cause of iTunes error code -50 “Temporary problem” on Windows 10
The iTunes 50 error is caused by your computer not being able to connect to the iTunes Download Store. This problem is either due to an iTunes glitch or a problem with your computer’s settings and options.
To fix this problem, you first need to make sure that you have cleared the various issues that can occur with iTunes and that Windows is working properly.
How to repair iTunes error code -50 “Temporary Problem” in Windows 10
To update iTunes:
- Open the iTunes app.
- Select Help from the top menu bar.
- Click Check for updates and wait.
- Follow the instructions on the screen.
To reinstall iTunes (Windows 10):
- Open the Control Panel.
- Under Programs, click the Uninstall Program link.
- In the list of programs, find iTunes and select it.
- Click the Uninstall button and follow the instructions.
- Reinstall iTunes on your computer.
Remove the registry files from iTunes
- Press Windows + R to open the Run dialog box.
- Type Regedit and press Enter.
- Click Yes when the User Account Control window appears.
- Select File from the top menu bar.
- Select Export and click Save to create a backup.
- Locate the iTunes folder in the Registry Editor.
- Right-click it and select Delete.
Disable third-party audiovisual tools
If you are using a third-party software package such as Norton (AV + Firewall) or Panda Global Protection, you may be dealing with an overly protective package that blocks communication with the iTunes server due to false positives.
If this scenario applies, you may be able to solve this problem by disabling the third-party package when performing an action in iTunes. Of course, this process depends on the third-party package being used.
However, in most cases, you can disable the live protection directly from the taskbar menu. Simply right-click on the AV camera icon and find the option to disable the real-time connection.
After successfully disabling live protection, reopen iTunes and repeat the action that caused the -50 error code to appear in iTunes.
If you are using a third-party AV program that includes a firewall component, disabling real-time protection may not be enough. In this case, you may need to uninstall the AV package and delete any remaining files to complete the process.