How to Restore AMD Driver Crash on Windows PC

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AMD graphics cards are great, but sometimes they just don’t work correctly. If you’re having trouble getting your card working properly, there are some things you can do to try and resolve it. You might even find that updating your video card drivers helps. Here are effective ways to fix AMD driver crashes in Windows 10 and 11.

AMD has been working hard to fix issues with its Radeon RX 5700 XT graphics cards. Unfortunately, some users are still having trouble with the latest version of the software. If you’ve updated your system recently, you could experience crashes when trying to run video games or watch movies online.

The problem seems to occur when users attempt to install the newest version of the AMD Catalyst Control Center. Some users claim that it simply won’t work, even though the software itself installs fine. Others report that the program doesn’t open properly, or that it causes a full reboot of their computer.

Make sure Windows 10 is updated

Microsoft regularly releases updates for Windows 10, and it’s important to keep your operating system up to date in order to receive security patches and bug fixes. In fact, there are many reasons why regular software updates are essential to keeping your PC secure.

In addition to fixing bugs and improving overall performance, some updates provide additional features and functionality. Some of those include:

• New features such as Cortana integration.

• Improved privacy settings.

• A better experience for both desktop and mobile devices.

• Support for new hardware like USB Type-C ports.

• Fixes common problems.



Updated: February 2025

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Keep your graphics card clean

If you are having problems with your graphics card, it might be worth taking a look at what’s inside. If you don’t know how to clean your graphic card, here are some tips to help you out.

The best way to keep your graphics card running smoothly is to make sure that there aren’t too many dust particles inside. This can happen because of the heat generated by your computer. When your computer gets hot, it creates a lot of air currents and dust particles. Therefore, you should always put your computer away from windows and doors, since these tend to collect lots of dust. You should also avoid putting your laptop on a desk covered with paper, because paper tends to stick to everything, including your graphic cards.

1. You should also take care of your power supply unit. Make sure that it doesn’t overheat. Also, check whether the fan is working properly. If it isn’t, replace it.

2. Another thing to consider is the type of cooling system you use. Some computers come with fans built into the motherboard itself, while others require external ones. External fans usually cost less money, but they won’t work as well. So, if you want to save some cash, go with internal fans.

3. Finally, you should never try to clean your graphic card yourself. Doing so could damage it. Instead, contact a certified technician. They will be able to repair your card without damaging it.

Revert the faulty AMD driver

The problem occurs because AMD has changed how it handles hardware acceleration. In previous versions of Catalyst, there was a single “fallback mode.” If the system couldn’t handle DirectX 11, it used software rendering. With the latest update, however, the fallback mode no longer exists. Instead, the GPU uses Direct3D 10.1. You can still use software rendering, but you won’t get the same performance boost.

1. If you’re running Windows 7, you might already have the latest version of the AMD Catalyst driver installed. To check, open Device Manager and look under Display Adapters. Make sure the AMD Radeon HD 7670M is listed. If it isn’t, go ahead and download the latest driver.

2. Once you’ve downloaded the updated driver, reboot your computer. After rebooting, log into your account and install the driver. Once the installation completes, restart your PC.

3. You should now see the old fallback mode. If you don’t, try rolling back the driver. Right-click on the AMD Catalyst Driver entry and select Uninstall. Then follow the prompts to uninstall the driver. Restart your PC once the process finishes.

4. Now, run the installer again. This time, make sure to choose Custom Installation. Select the option labeled Fallback Mode. Click Next. Choose Software Rendering and click Install. Now, restart your PC one final time.

5. After the reboot, log into your account. Open Device Manager and look under Graphics Adapters. Your card should be listed. If it isn’t, you’ll need to install the latest driver.

Scan the computer with SFC

System File Checker (Sfc) is a free utility included with Microsoft Windows operating systems since Windows XP Service Pack 2 (SP2), and it scans your computer for errors, missing drivers, invalid registry entries, corrupt files, etc. SFC is designed to help you keep your PC running smoothly.

1. You’ll see a black box with white text indicating “Command Prompt”. Right-click on it and choose “Open”, then enter the following command:

2. Type sfc /scanno and press Enter.

3. Wait while SFC checks your computer. When finished, the program displays a list of problems found. Select the ones you want to fix and click OK.

4. A progress bar appears during the scan. Once completed, you are returned to the main screen where you can close the Command Prompt window.

Ensure sure your PC has not been overclocked

Overclocking, though effective, has often been found not to be stable enough to use with everyday tasks. This is because it affects the performance of the processor and even causes system instability. However, there are times when overclockers find themselves needing to do things like play games or run video editing software.

In such situations, it’s best to undo any changes made to the CPU and return it to the original settings. To do this, follow the steps given below.

1. Right-click on the device listed under Graphics Adapter, and select Properties.

2. Select the Driver tab.

3. Click on the Details button.

4. Scroll down to the bottom of the window and look for the word Unknown. If you see anything else besides Unknown, click on it and press Enter.

Enhanced Sync should be turned off

The Enhanced Sync or VSync feature is a feature of AMD graphic cards that matches the frame rates of games with the refresh rate of monitors. This feature helps gamers achieve an ultra-fast and tearing-free gaming experience. However, some users have reported experiencing problems with this feature.

Some users have reported that turning off the feature helped solve the issue. We recommend that you try disabling the feature and see if the problem disappears. You can do this by opening the settings panel of your AMD graphics driver software and selecting the Graphics tab. Then, click on the button Next to Radeon Enhanced Sync to toggle it off.



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Frequently Asked Questions

AMD drivers may hang due to excess dust on the video card fan, in which case you need to clean the video card. To do this, you need to open the computer case, remove the video card and wipe off the dust.

  1. Open the latest graphics driver package downloaded from the MSI website and run the "Setup.exe" file in the root directory.
  2. Click on "Advanced Options" and check the "Factory Reset" box. Then click "Install" to remove all previous versions of AMD Radeon software.

  1. Update your driver manually.
  2. Clean up your card.
  3. Change the TdrDelay value in the registry editor.
  4. Remove your browser.
  5. Reinstall the AMD driver.
  6. Check for hardware issues.
  7. Update Windows.