Error code 0x800704cf indicates that there is a network problem that is preventing you from logging into your Xbox account. The same error can occur if the console can’t run your favorite games due to network issues.
The error message looks like this:
You need the Internet to play the game. It does not show that you are connected to the Internet. Please check your connection and try again. 0x800704cf’.
What causes the Xbox One X error code 0x800704cf?
This is one of the most annoying errors that Xbox One users encounter. When this error occurs, the user cannot connect to the Internet. This error is related to the network settings and usually means that there is a temporary problem with the network.
This error can have several causes: the cause may be your MAC address or data on your local network. You can try one of the following methods to solve this problem.
How to solve the Xbox One X error code 0x800704cf?
Updating your Xbox One console (offline)
- Download the offline system file from the official Xbox website to your PC.
- Unzip the file and copy the $SystemUpdate file to the USB drive.
- Now just unplug the network cable and power cable (if available).
- Make sure your console is turned off.
- Wait at least 30 seconds, then reconnect all cables and turn on your console.
- Then press the eject and pair buttons simultaneously until you hear the first beep.
- Then press the Xbox button and wait for the second beep (do not release the buttons).
- Release both buttons and wait until the console goes into troubleshooting mode.
- Now go to Menu > Connect the USB drive to the console with the controller.
- Select the Autonomous system update option > Wait for the process to start and complete.
- Then reboot the console and disconnect the USB drive.
Clearing the console cache
- Go to Xbox ‘Settings’ > Select ‘All Settings.
- In the left pane, select ‘System’ > Select ‘Memory’.
- Now you need to select ‘Clear Xbox 360 local memory’.
- When prompted, confirm the process and wait for it to complete.
- Then restart the console.
Clearing your console’s cache or temporary errors will solve most problems in no time. Don’t worry, your profile will not be deleted.
Deleting the alternate wireless MAC address
- From the console’s home screen, select Menu.
- Select Settings > Select General Settings.
- Select Network Settings > Select Advanced Settings.
- Select “Other Wireless MAC Address”.
- Select “Delete” and confirm by pressing “Yes”.
- Select “Restart console” to save your changes.
Check the network status
If your network capacity or speed is insufficient for your Internet package, you should contact your ISP (Internet Service Provider) for assistance.
- Go to the main menu on your Xbox One X console.
- Select ‘Settings’ > ‘Xbox Settings’ > ‘Network’ > ‘Network Settings.
- Select ‘Xbox Network Settings’ > Now select ‘Detailed Network Stats.
- Select ‘Xbox Detailed Network Stats’ > Here you can see your internet speed and power, etc.
Frequently Asked Questions
To reset your console from the Xbox startup troubleshooter, select Reset this Xbox. When prompted, select Save Games and Apps. This option will reset the operating system and delete any potentially corrupted data without deleting games and apps. If this works, you should be back at the home screen after resetting the console.
If you're using a wireless connection on your Xbox One and get an error, try using a wired connection over Ethernet. Turn on your Xbox One. Hold down the power button for five seconds until it turns off, then unplug the system and wait 30 seconds. Plug it back in and turn it back on.
- Check the service status.
- Try again.
- Reboot or unplug the modem.
- Clear the Xbox 360 local storage.
- Clear your MAC address.
- Update your console.
- Run the game without logging in.
- Reset your IP address and DNS.
When the Xbox One doesn't connect to Wi-Fi, the problem can usually be attributed to three main causes: Distance and Interference: Most Xbox One Wi-Fi problems are due to the console being too far away from the wireless router or too much interference at the same frequency the router uses.