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One of the most common error messages you may encounter when you own a new Android phone is the “Unfortunately, messaging has stopped” error message, which obviously refers to the app you use to write text messages. If you get this error message, it means that the app has frozen or, as they say, stopped working.
In most cases, users don’t know exactly why the errors are occurring, and several factors could be causing the problem. That’s why it’s important to take the time to troubleshoot your phone to find out exactly what the problem is and find a solution.
Table of Contents:
What causes the “Sorry, messaging has been stopped” error message?
There’s no specific reason why your Android device might display this error message – but it could be because it’s storing a lot of text messages on your phone, or your phone contains a lot of unwanted files.
If you haven’t cleaned your Android phone for a long time, it will accumulate a lot of unwanted files. Therefore, it is recommended to clean your Android phone regularly using the built-in/pre-installed security software. You can also use a third-party app to remove unwanted files from your Android device.
How to eliminate the “Sorry, messaging has been stopped” message?
This tool is highly recommended to help you fix your error. Plus, this tool offers protection against file loss, malware, and hardware failures, and optimizes your device for maximum performance. If you already have a problem with your computer, this software can help you fix it and prevent other problems from recurring:
Updated: November 2024
Forcibly stop the Messages app
- Go to Settings -> click on Applications -> App Manager -> check the All tabs option.
- Here you need to find the Messages app in the All Applications tab.
- Then click on the Messages app, and then click on “Forced shutdown”.
- Finally, go to the home screen and restart your phone once.
Use safe mode to solve the problem
- Simply press and hold the power button.
- After that, various power options will appear on the screen.
- Next, you need to hold down the power off option the entire time.
- After a few seconds, a pop-up window will appear prompting you to restart your device in safe mode.
- Simply press the OK button.
Delete the Messages folder
- First, open the Messages app on your Android phone.
- Now tap and hold SMS, but don’t open it.
- When the selection menu appears, tap Select All.
Perform a factory reset
- Go to Settings -> scroll down to Backup and reset.
- Tap the Backup and reset option.
- Make sure the Backup option is enabled (if not, turn that option on).
- Now go to the Factory Data Reset option and click on it.
- Here you need to confirm your choice by clicking on Reset Phone.
- If you click on Clear All, the factory reset process will begin.
- Wait a few minutes until the process completes and the device reboots on its own.
- Finally, open the Messages app on your phone and see if it works correctly or not.
Reboot your device
- First, unlock your Android phone
- Then hold down the power button until the menu option appears.
- Then select the “Power off” option.
- Wait a few minutes for your device to shut down.
- Now, press and hold the “Power” button to turn your device back on.
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Frequently Asked Questions
How do I correct the “Sorry, messaging was stopped” error message?
- Go to Settings -> Applications (Apps -> App Manager) and select the All Apps filter.
- Scroll down and tap Messages.
- Tap Force close and wait until the option turns gray.
- Open the Messages app again and see if the problem occurs again.
Does deleting cache clear the messages?
No. If something has been changed, you will see new data. If you clear the app cache now, only temporary files will be deleted, not affecting your personal data such as messages, pictures, accounts, files, etc.
How to fix Messages on Android?
- Reboot your Android phone.
- Forcibly close the Messages app.
- Disable the third-party app you just installed.
- Clear the cache and data in the Messages app.
- Reset to factory settings.