Netflix, the streaming service, has become one of the leading sources for streaming TV shows and movies. It is available on a wide range of platforms, such as mobile devices and Windows 10 PCs. However, when you try to open Netflix, you may get an error code message: There is a connection problem with Netflix. Please try again later.

This is a common Netflix network error, but you can easily fix it. Keep reading this article to learn how to solve this Netflix network error on Windows 10.

What is the cause of the “There is a problem connecting to Netflix” message?

How do I solve the “There’s a problem connecting to Netflix” problem?

Uninstall and then reinstall the Netflix app

  1. Go to Settings > Applications > Netflix App > Uninstall.
  2. Start menu > Widows Store.
  3. Find Netflix > select it and install it.

Turn off hardware acceleration

  1. Right-click on the video you are watching.
  2. Select Settings.
  3. Make sure the Enable Hardware Acceleration checkbox is not checked.
  4. Click Close to see if the problem has been resolved.

Cleaning the browser cache

    1. In the address bar, type chrome://settings/ learBrowserData and press Enter.
    2. Select the following items:
    • Browsing History
    • Download history
    • Cookies and other website and plugin data
    • Cached images and files
    • Delete browsing data

Frequently Asked Questions

Turn off your modem and router and wait 30 seconds. Reconnect the modem and wait for the new lights to turn on. Connect the router and wait until the new lights start flashing. Turn on the device and try using Netflix again.

  1. Problems with your device.
  2. Inconsistencies in the mobile app.
  3. Internet connection problems on your smartphone.

  1. Go to Settings - Applications - Netflix App - Uninstall.
  2. Start menu - Widows Store.
  3. Find Netflix - select it and install it.