How to Resolve “Remote Play Not Working” Problem on Windows Computers

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Steam Remote Play is a feature that allows you to stream games from your PC to other devices and share local cooperative online games with friends. But it doesn’t always work as expected. Sometimes it just hangs on the loading screen or the controller is not recognized.

If this has happened to you, don’t worry. With a few optimizations, you can definitely solve the “Steam Remote Play not working” problem.

What causes the Steam “Remote Play not working” problem?

The Remote Play feature can stop working for many reasons, but the main ones are using an outdated version of the Steam client and the beta version of the Steam client. Also, incorrect network settings such as IP settings, including IPv6, may prevent this feature from working.

A slow internet connection can also be the reason why Steam In-Home Streaming cannot connect to the remote computer. This remote playback problem can also occur if you have multiple network connections.

How to solve the Steam ‘Remote playback not working’ problem?



Updated: February 2025

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Let go of the system IP addresses

  1. Press Win+R to open “Run on the guest system”.
  2. Type steam://open/console in the Run field and press Enter.
  3. In the Steam console, type connect_remote <local IP address>:27036.

Enable remote play again in the Steam settings

  1. Open the Steam client on your host system, then go to Menu.
  2. Go to Settings, then click Remote Play.
  3. Disable the Enable Remote Play option.
  4. Disable Remote Play on the host system in the same way.
  5. Reboot your computer.
  6. Go to Settings to enable Remote Play on the guest system, and then on the host system.

Disable other network connections on the host and guest systems

  1. Right-click the network connection icon in the taskbar and select Open Network and Internet Settings.
  2. Click Change card settings under Change network settings.
  3. Right-click the network connection you want to disconnect and select Disconnect.
  4. Repeat the above steps to disconnect all unnecessary network connections.
  5. Finally, you can restart your computer.

Disable IPV6

  1. Right-click the network icon and select Open Network and Internet Options.
  2. Under Change network settings, click Change map settings.
  3. Right-click on the network connection you are using and select Properties.
  4. Scroll down to find Internet Protocol version 6 (TCP/IPv6) and disable it.
  5. Click OK to save your changes.



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Frequently Asked Questions

  1. Check if your game supports the Remote Play feature.
  2. Update your Steam client and games.
  3. Update your device drivers.
  4. Turn off hardware encryption.
  5. Disable IPv6.
  6. Use a static IP address.

Valve is expanding the Steam "Remote Shared Play" feature so anyone can play a game with you even if they do not have a Steam account. Your friend needs to install the Steam Link app but doesn't need to sign up. You can get the invite link from your friends list in the Steam overlay.

  1. Go to Releases and download the latest pre-compiled version.
  2. Extract the zip file to your desktop.
  3. Open the application.
  4. Open any Steam game.
  5. Alt+Tab: There is a Steam/Portal logo in the taskbar, click on it and select the friend you want to play with.
  6. Alt+Tab Go back to the game and enjoy it.