How to Repair Roku Error Code 003 Issue

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Error code 003 occurs when using Roku because the device cannot update the software, even when connected to the Internet. In some cases, error code 003 also refers to a situation where you cannot connect to multiple channels via an Internet connection.

There are two main reasons why you cannot update your Roku device: either the internal servers are down/maintained, or Roku has network connectivity issues. This can happen even if you are told that you are properly connected to the Internet.

What is causing the Roku 003 error code?

  • Your Roku device may not be connected to the Internet.
  • Roku servers may be down due to maintenance or other problems.
  • Your home network may be having trouble connecting to the Internet.

How to resolve a Roku error with error code 003?



Updated: May 2024

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Reboot your Roku

  1. Press the Home button on your Roku remote control.
  2. Then press the Up button and select Settings.
  3. Scroll down and select the System option.
  4. Scroll down again and select Restart System.
  5. Now select Restart.

Allow Roku through the firewall

  1. Open settings by pressing Win + I.
  2. Click Update and Security -> Open Windows Security.
  3. Go to Firewall and Network Protection -> Allow application through the firewall.
  4. Click Change Settings and allow Roku over the current network.



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Frequently Asked Questions

Error code 003 occurs when using Roku because the device cannot update the software, even when connected to the Internet. In some cases, error 003 also refers to a situation where you cannot connect to multiple channels via an Internet connection.

  1. Your Roku device may not be connected to the Internet.
  2. Roku servers may be down due to maintenance or other problems.
  3. Your home network may be having trouble connecting to the Internet.

  1. Open Settings by pressing Win + I.
  2. Click Update and Security > Open Windows Security.
  3. Go to Firewall and Network Protection > Allow application through the firewall.
  4. Click Change Settings and allow Roku through your current network.