How to Repair Photo App Crashing Problem in Windows 10 Computers

If you’ve been using Windows 10 for a long time, you’re familiar with the Microsoft Photos app, a built-in photo viewer. It allows you to easily view photos, images and even videos from all your devices. However, the Photos app is not always stable. Various types of errors can occur while using it; Windows 10 Photos app crash is one of them that is often talked about.

What causes the Photos app to crash?

The problem occurs because with Windows 10, the old Photos app disappears as the default app, and a new default app appears to open photos. This transition may have been unfortunate, and some files in the Photos app may have been corrupted.

In any case, there is no specific reason for this problem, but it is a serious problem because users cannot access the photo app. So, without wasting any time, let’s see how to really fix the problem in Windows 10 using the troubleshooting steps below.

How to resolve the failure of the Photos app?

Launch Windows Troubleshooting

  1. Go to your computer’s Control Panel.
  2. Select Troubleshooting.
  3. Click View All in the upper left pane.
  4. A list of all apps will appear. Select Windows Store Apps. The Windows Store App Troubleshooting window opens.
  5. Click Next to begin troubleshooting.

Reset the Photos app

  1. Open Start -> Settings -> Applications -> Apps and features.
  2. Scroll down to the Photos app and select it.
  3. Press More Options.
  4. Scroll down and select Reset.
  5. Now restart your computer.

Update the Photos app

  1. Open the Microsoft Store app on your computer.
  2. Click the three dots in the top right corner.
  3. Click Downloads and Updates.
  4. Click Get updates. Check for updates for the Photos app and tap Update.

Reinstall the Photos app

  1. Type Windows PowerShell in the search bar.
  2. Right-click Windows PowerShell and select Run as administrator.
  3. Right-click on PowerShell. The Command Prompt window opens.
  4. Copy and paste this command: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage.
  5. Press the “Enter” key. This will uninstall the Photos application. Wait for the process to complete.
  6. Then restart Windows 10.
  7. After the restart, open the Microsoft Store and reinstall the Photos app.

Frequently Asked Questions

  1. Reboot your phone or computer.
  2. Update the application.
  3. Update the browser.
  4. Turn off the backup.
  5. Delete data and cache.

Photos app crashes usually happen for various reasons, such as system processes crashing, old data cache, or corrupted program files. Fortunately, Windows 10 offers several options that make it easy to solve all these problems. Start by closing the application - this should stop all related processes.

Open the Start menu on Windows 10 and click "Settings." Then click on the "Apps and Features" option, and then click on the Photos app. Click on "Advanced Options" and then "Reset". Now you need to reboot your Windows system so that the problem of the Photos app crashing in Windows 10 can be easily resolved.