How to fix the Screencastify “Audio recording failure” error


Screencastify has established itself in the screen recording industry because of its ultra-simple operation. The free recorder for Chrome allows people to record, edit and share their videos. Millions of people around the world use this platform for a variety of purposes, including learning and gaming.

Despite its ease of use, Screen Recorder has been the subject of numerous complaints in its audio department. Many people claim that their audio system doesn’t work for some reason. If you’re one of them, you’re in the right place.

Sometimes when you use Screencastify, you may not hear the recording from the microphone. There is no need to panic, as there are steps you can take to fix the problem. Read on to find out what they are.

What causes Screencastify’s “failed to capture audio” error

What causes Screencastify's "failed to capture audio" error

Capture the videos you’ve made on your computer before you upload them to Google Drive. Screencastify requires at least 1GB of memory to work. If your video exceeds this threshold, the recording will stop, resulting in a “Low disk space” message. You can turn this feature off, but it can cause problems with your device. The best thing to do here is to free up disk space.

If you plan to record sound from the browser while you are talking into the microphone, you should use a headset instead of the computer’s speakers. Otherwise, the microphone picks up all the noise from the speakers, causing distortion. This makes your audio recording useless.

To fix the “Audio Recording Failed” error in Screencastify, follow these steps

To fix the "Audio Recording Failed" error in Screencastify, follow these steps

Fixing the audio recording problem

  1. First of all, you need to check if the microphone setting in your operating system is correct.
  2. If so, the next step is to check the microphone settings in the Chrome browser.
  3. Finally, check the microphone settings in the Screencastify browser extension.

Setting up the built-in microphone

  1. Press the Windows key on your keyboard. You can also click on the Windows logo on the taskbar in the lower-left corner of the screen.
  2. Now type in “Sound”.
  3. An option for “Sound Settings” should appear. Click on it.
  4. Scroll down to the “Input” section.
  5. From the “Select Output Device” drop-down list, select the built-in microphone from the list. This is usually just called “Microphone” with the manufacturer’s name next to it. For example, it might look like this: Microphone (Conexant ISST Audio).
  6. If you see “Input Device Not Found” in the drop-down menu, it may be because you have not enabled the built-in microphone. To enable it, click the “Manage Audio Devices” button under the drop-down menu.
  7. In that menu, scroll down to the “Input Devices” section.
  8. You should see a list of disabled devices. If there is a built-in microphone in the list, click on the icon. If you don’t see it, you may not have installed the correct drivers to make it work. To do this, follow the instructions on your laptop’s manufacturer’s website.
  9. Now that you have selected the built-in microphone, click the “Enable” button. The microphone will appear above the list of “disabled” devices.
  10. Click on the “Back” arrow in the upper left corner of this window to return to the “Sound” menu.
  11. Under “Input” you should see the “Test Microphone” option. You should see a bar showing the level of sound your microphone is currently picking up. Say something to see the effect.
  12. If everything looks good, you can now close the Sound Options window.

Setting up an external microphone

  1. Depending on the type of external microphone you’re using, you can connect it through the microphone jack on your computer or through the USB port. Before you start recording your voice with an external microphone, make sure that it is properly connected to your computer.
  2. Once you do, your computer should automatically detect it and set it up for you.
  3. If the system doesn’t automatically detect your external microphone, visit the microphone manufacturer’s website to learn how to set it up yourself.

Turn on the microphone in Chrome

  1. Click on the three dots in the top right corner of Chrome.
  2. Click on “Settings.”
  3. Scroll down to “Privacy and Security” and click “Page Settings.”
  4. Under “Permissions,” click on “Microphone.”
  5. From the drop-down menu, select the microphone you want to use.
  6. Just make sure that the sites you want to visit are not on the “blocked” list. If you find them, click on the small arrow next to the site address to open the appropriate settings.
  7. Under “Permissions,” find the “Microphone” item and select “Allow” from the drop-down menu next to it.

Enabling Microphone in Screencastify

  1. Click on the Screencastify extension icon. You’ll find it to the right of your browser address bar.
  2. A menu of options will open. There should be a checkmark next to the “Microphone” entry.
  3. If it is grayed out, click on it to activate the microphone.
  4. A drop-down menu should appear next to the Microphone entry. Click on it to select the microphone you want to use.
  5. Once you’ve selected it, you should see the green bar blinking. This means that you have successfully connected the microphone to Screencastify.

Frequently Asked Questions

If no sound is detected on this site, it means that your Chrome browser cannot access it. Restart Chrome and try again. If the problem persists, restart your computer and try recording again. If Chrome still can't detect your microphone, you can learn more about Chrome permissions here.

This error occurs when Screencastify fails to start. Something may be blocking the app, in which case you need to authorize access to the microphone and camera on your device. Restart your computer and try using Screencastify again.

To enable audio from a browser tab (such as a video or song), click "Show advanced options" and turn on "Audio from the tab". Click the "Record" tab. A countdown will start, then Screencastify will start recording!

  1. Restart Chrome.
  2. Do a strong update.
  3. Reboot your computer.
  4. Try uninstalling the extender and then reinstalling it.
  5. Try using Screencastify with a different internet connection, like a different WiFi connection or even your phone's hotspot.