Several users have recently reported the error code “Request failed to complete due to insufficient memory (RAM)” when trying to open Photoshop or use certain editing tools in Windows.
If you’ve encountered a similar problem, you’ve come to the right place. Here are some of the most effective methods to help you get back on track quickly.
What is causing the Photoshop “Not enough RAM” error?
Software Settings: Updates contain important changes to improve the performance, stability, and security of applications running on your computer. Installing these updates ensures that your software will run safely and efficiently. However, the unpleasant fact is that with the default settings, Photoshop software tries to load as little as possible and use as little memory as possible (about 1-1.5 GB). However, if you work with several heavy files or 3D models, the specified RAM specification is logically not enough, which eventually leads to the error in question.
Outdated device drivers: Device drivers are important software components that allow various hardware components to work smoothly with your computer. When these drivers are properly updated, your computer runs smoothly. However, if they are outdated, they can cause problems that are sure to occur, such as the problem described here.
Outdated software: This error can occur if Photoshop is outdated. Unlike software updates, updates require the existing program you are using to be running. Updates sometimes run automatically in the background. This is because software updates fix newly detected security problems, fix newly detected bugs, and add support for drivers and new hardware.
Pirated copy: If users use pirated copies of Adobe Photoshop, this error may occur. In this case, it is simply not possible to fix the error. Many people think they can avoid the Photoshop RAM error by downloading and installing Photoshop from another site. However, this is risky because pirated software is very likely to be infected with serious computer viruses that can damage the user’s computer system. This is a very unproductive practice. Most pirated software does not come with the manuals or technical support provided to legal users.
How to repair the “Not enough memory” error in Photoshop?
- On the Start menu, find and open the Control Panel.
- Select Uninstall the program.
- Uninstall Photoshop.
- On the system partition, go to “Programs” and delete the remaining folder.
- Reboot your computer.
- Download the licensed version and install it on your computer.
Disabling background apps
- In the Windows search box, type MSConfig and open System Configuration.
- On the Services tab, check the Hide all Microsoft services checkbox.
- Click Disable All to disable all active third-party services.
- Confirm the changes and try restarting Photoshop.
Increasing the RAM usage
- Open Photoshop.
- Open Edit, click Preferences, and then click Performance.
- Set the value with the slider to 100% working memory.
- Confirm the changes.
- If you can’t allocate 100% to memory usage, set it to 96% and try again.
Frequently Asked Questions
The recommended solution to this error is to increase your computer's virtual memory. This will allow your computer to use virtual memory (swap file) when RAM is not available.
Clearing the cache is easy: when you open an image in Photoshop, click the "Edit" menu button. Hover over "Purge" to display the cache options. Select the item you want to purge or select "all" to purge all caches.
- Open Photoshop.
- Open Edit, click on Preferences, then click on Performance.
- Use the slider to set it to 100% RAM.
- Confirm the changes.
- If you can't allocate 100% to memory usage, set it to 96% and try again.
Increasing the amount of RAM won't make Photoshop faster, but it can eliminate bottlenecks and improve efficiency. If you're running multiple programs or filtering large files, you'll need a lot of memory. You can buy more RAM or better use the one you have.