Microsoft releases updates to its Windows operating system from time to time. While this is a great feature for the operating system to update regularly, it can also cause problems if the update process doesn’t go smoothly.
Windows 10 and Windows 7 users have reported receiving error code 80246001 when updating their operating system. There could be several reasons for this problem: non-functioning Windows update components, malware, system corruption, or even problems with the update itself.
In today’s IR Cache article, we will show you some methods you can try to fix Windows Update Error 80246001 on your computer.
What is the Cause of Windows Update Error 80246001
Faulty WU component: If you are dealing with a faulty WU component or specifically preventing you from installing new updates, you can bypass this error by using Windows Update Catalog to install the update that causes the error code.
Common Windows Update Problem: If you encounter this problem in Windows 7, first make sure that the built-in Windows Update Troubleshooter can’t solve the problem automatically. Some affected users have successfully used it to fix this particular error code.
Unsuitable Management Engine Interface driver: If you see this error code when trying to install a Windows update aimed at updating the Intel Management Engine Interface driver, you should be able to avoid the error code by manually downloading and installing the latest version of the MEI driver from the Intel download page.
Malware: It turns out that this problem can also occur after some type of malware has successfully infiltrated the Windows Update component of IE. In this case, you should run a scan with Microsoft Safety Scanner and see if this operation can find and restore infected instances.
Damaged file in the SoftwareDistribution or Catroot2 folder: Many Windows 7 users have confirmed that in their case the problem was caused by a failure originating from the SoftawreDistribution or Catroot2 folder. In this case, the problem can be solved by resetting all WU components and renaming the two folders used to store updates.
Damaged system files: In some circumstances, you may encounter corrupted system files that cannot be repaired by normal means. In this case, you should successively run DISM and SFC scans and see if they can fix the corrupted system file.
How to Solve Windows Update Error 80246001
Scan and replace damaged system files
System files are required to run all processes on your computer, including Windows Update. If any of these files are corrupt or lost, errors occur. Error 80246001 can be caused by one or more problematic system files. You may have changed some of these files without your knowledge, your antivirus program may have overreacted and deleted them, or they may have been removed by malware.
To fix the problem, you need to find these corrupt or missing system files and replace them. To do this, the System File Checker (SFC) is used. The SFC is a command-line tool that checks the integrity of protected system files. It fixes these violations by replacing any missing or corrupted files.
If you are using a Windows 10 device, you must run the Inbox Deployment Image Servicing and Management (DISM) tool before running the SFC. DISM provides all the files you need for repair.
1.) Run the Run dialog box. You can do this by right-clicking on the “Start” button and selecting “Run”, by finding “Run” in the “Start” menu, or by using the Windows + R key combination.
2.) After the “Run” option appears in the lower-left corner of the screen, type “CMD” (without the quotes) and then press Ctrl, Shift and Enter simultaneously.
3.) A User Account Control dialog box will appear, asking for permission to run Command Prompt as an administrator. Click Yes as soon as it happens.
4.) With the Command Prompt window open in administrator mode, type the following line on the black screen and press Enter:
DISM.exe /Online /Cleanup-image /Restorehealth
Tip: This is the normal command line used to invoke DISM. However, since you are dealing with a problem that is preventing the Windows Update client from working properly, you should use another recovery source. You can use a bootable USB drive or Windows 10 DVD. You can also mount the Windows 10 ISO file as a virtual DVD and use it as a recovery source. Note the path to the Windows folder on the DVD or bootable media you are using.
5.) Use the following line instead:
DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:X:\Source\Windows /LimitAccess
Tip: The X:\Source\Windows represents the path to the Windows folder in the recovery source you are using. Replace it appropriately before entering the command.
6.) Wait for the command to complete before proceeding to the next step.
7.) Now type “sfc/scannow” (without quotes) at the command prompt and press Enter.
8.) After completing the command, reboot the system when the following completion message appears: “Windows Resource Protection has detected corrupted files and successfully recovered them.”
Launch the Windows Update troubleshooter
An error can be caused by common problems such as system services not working or disabled, conflicts with other programs, inability to communicate with your system’s network infrastructure, software dependency issues, etc.
The job of a troubleshooter is to find and fix these problems. If you do not know how to use this tool, the following steps will help:
- Press the Start button, then select the gear icon when the Start menu appears.
- You can also use the Windows + I key combination to open the Settings app.
- Once the main Settings screen opens, click the Update and Security icon at the bottom of the window.
- Once the Update and Security interface is displayed, go to the left pane of the window and click on Troubleshooting.
- Now go to the right pane and click on Windows Update.
- Once the “Run Troubleshooter” button is hidden under Windows Update, click it.
- The troubleshooter will now start scanning for issues affecting the Windows Update utility.
- After the analysis is complete, the troubleshooter will prompt you to apply the recommended fixes, if any.
- Click Apply and let the tool complete the process.
- Once the process is complete, try updating your computer.
If the problem occurred on Windows 7, go to the Microsoft website, download the tool and run it.
Manually download and install the update
If the problem occurred on a Windows 7 computer, download the latest SSU, which should be KB4523206. After downloading it, run it.
You need to download the 64-bit version if your operating system is 64-bit and the 32-bit version if you are using 32-bit Windows 7.
If you do not know how to check whether your operating system is 32-bit or 64-bit, follow these steps:
- Click the Start button.
- From the Start menu, select Control Panel.
- Go to the search box and type “performance information and tools” (without the quotes).
- Once the list of results is displayed, click on Performance Information and Tools.
- Then click on the “View and print detailed performance and system information” option.
- Under the System Type heading in the System section, find the type of operating system you are currently running.
- Under 64-bit capable, you can see if you can run a 64-bit version of Windows.
The list of 64-bit capable products is not displayed if you already have a 64-bit version of Windows installed on your computer.
Frequently Asked Questions
- Make sure the updates are really stuck.
- Turn it off and on again.
- Check the Windows update utility.
- Run the Microsoft Troubleshooter program.
- Start Windows in safe mode.
- Go back in time with System Restore.
- Clear the file cache of Windows Update itself.
- Run a full virus scan.
- Make sure you have enough memory on your device.
- Run Windows Update several times.
- Check for third-party drivers and download any updates.
- Turn off any additional hardware.
- Check for errors in the Device Manager.
- Uninstall third-party security programs.
- Fix hard drive errors.
- Perform a clean reboot in Windows.
- Download the Windows Update Troubleshooter from the Microsoft website.
- Double-click on Windows Update Troubleshooter.
- Select the Windows Update option.
- Click the Next button.
- Click the Try to troubleshoot as an administrator option (if applicable).
- Click the Close button.
- Run the Windows Update troubleshooter.
- Reboot, then try Windows Update.
- Run the System File Checker (SFC) and the Disk Checker (CHKDSK).
- Run DISM (Deployment Image Servicing and Management).
- Rename the software distribution folder.