Sometimes Windows Update may give error code 0x8007371b, especially if you are trying to install a feature update on a Windows 10 system. This indicates that one or more mandatory transaction members are missing.
In this article, we are going to show you some possible methods that will surely help you to fix this error 0x8007371b. It comes with an error message :
0x8007371B = ERROR_SXS_TRANSACTION_CLOSURE_INCOMPLETE.
What causes the Windows Update Error 0x8007371b?
- This means that one or more files are missing from the Windows folder called WinSxS or that the folder is corrupted.
- It’s also possible that third-party antivirus software is blocking the update.
So, before you begin to fix the problem, make sure that you have removed all third-party antivirus software from your system and try running the update. If that still doesn’t help, continue using the following methods.
How to resolve the Windows Update error 0x8007371b?
Utilize the Windows update
- Run the Windows Update troubleshooter
- Open the search window by clicking Enter here to search the taskbar.
- Enter the keyword “Troubleshooter” in the search tool.
- Click Troubleshooter to open the Settings tab.
- Click the Advanced Troubleshooting button to open the window below.
- Select Windows Update Troubleshooter from the list.
- Click Run Troubleshooter to open the Windows Update Troubleshooter.
- Then review and apply the suggested fixes in the Troubleshooter.
Delete the Windows Update cache folder
- Right-click the Start button and select Run.
- To open the Services window, type services.MSC in the Run text box and click OK.
- Right-click the Windows Update service and choose Stop.
- Then open File Explorer using the Windows + E key combination.
- Enter this path in the file path line:
- Press Ctrl + A to highlight all the contents of the folder.
- Select the Home tab.
- Click the Delete button.
- Open the Services window again.
- Right-click Windows Update and select Start to restart this service.
Uninstalling third-party antivirus software
- Open the Run window.
- Type appwiz.cpl in the Run command and click OK to open the Programs and Features applet.
- Select the specified antivirus software.
- Select the Uninstall option for your antivirus software.
- Click Yes to confirm the removal of the software.
Scan system files
- Press the Windows key + S search box keyboard shortcut.
- Type cmd in Windows 10’s search box.
- Right-click Command Prompt and select Run as administrator to open an elevated CP window.
- Enter the following command to scan the system files in the command line window:
- Press the Enter key to execute the SFC command.
- Wait for the scan to complete and for the result of the scan to be displayed.
- If the scan shows that Windows Resource Protection has recovered corrupted files, restart your laptop or desktop computer.
Frequently Asked Questions
- Open the Run dialog box.
- Type appwiz. cpl and click OK to open the Programs and Features window.
- Right-click the third-party software under Uninstall or Change Program.
- Select to uninstall the application.
- Perform the following steps.
- Check if the error persists.
- Download the Windows Update Troubleshooter from the Microsoft website.
- Double-click on the Windows Update diagnostics.
- Select the Windows Update option.
- Click the Next button.
- Click the Try troubleshooting as an administrator option (if applicable).
- Click the Close button.
- Make sure you have enough memory on your device.
- Run the Windows update multiple times.
- Check for third-party drivers and download any updates.
- Disable any additional hardware.
- Check the Device Manager for errors.
- Uninstall third-party security programs.
- Fix the hard drive errors.
- Perform a clean Windows reboot.
Click Start -> Settings -> Update and Security -> Troubleshooting -> Advanced Troubleshooting. Then select Windows Update -> Run Troubleshooter from the Start menu and Run. After the troubleshooter completes, restart your computer. Then check for new updates.