How to Troubleshoot “Establishing Secure Connection” Issue on Google Chrome

It’s hard to give up using Google Chrome to browse the web. Even if you encounter errors, it’s natural to look for solutions rather than switch to a different browser. That’s how good the browser is. And that’s a concern for Windows users.

One of the many problems with Google Chrome is difficulty connecting to secure sites. If you’re on this page, it means that you’ve encountered a “Establishing Secure Connection” problem that is slowing down your Internet connection.

There are various solutions to this problem. We’ve collected solutions that have worked for many users and shown them how to apply them.

What causes Google Chrome’s “Secure Login” feature to work slowly?

  • Cryptographic service failure: This service is responsible for allowing TLS handshakes, used to establish secure connections between clients and the server. Restarting this service may solve the problem.
  • Antivirus checks: Most antivirus programs have an HPPT scanning feature that can check the connection you are trying to make. This can increase connection time, so it is best to turn this feature off to save time.
  • Suspicious add-ons: If there are recently added extensions or plug-ins, any of these may cause connectivity problems and increase the time it takes to establish a secure connection. Consider removing them from Google Chrome.

How can I solve the slow secure connection problem in Google Chrome?

Initiate a network settings reset

  1. Open the “Run” utility using the Windows + R key combination on your keyboard.
  2. Type “ms-settings:” in the unquoted box that just opened and click OK to open the Settings tool.
  3. Click to open the Network and Internet section, and stop at the Status tab on the left side of the window.
  4. Scroll down until you reach the blue Reset Network button.
  5. Click on it and follow the instructions on the screen.

Check for suspicious extensions

  1. Open Google Chrome by double-clicking its icon on your desktop or by finding it in the Start menu.
  2. Enter the following address in the address bar to open extensions: chrome://extensions.
  3. Try to find an extension that might be causing security problems, or a recently added extension.
  4. Then, click the “Remove” button next to it to permanently remove it from Google Chrome.
  5. Restart Google Chrome and see if the error persists.

Restore Group Policy

  1. Use the Windows + R key combination (type those keys together) to open the “Run” dialog box.
  2. Type “gpedit.MSC” in the Run dialog box and click OK to open the local group policy editor.
  3. On Windows 10, you can also simply type Group Policy Editor into the Start menu and click the top result.
  4. In the left navigation pane of the Local Group Policy Editor under Computer Configuration, double-click Windows Settings and navigate to Security Settings >> Public Key Policies.
  5. Select the “Public Key Policies” folder by left-clicking and viewing the right sidebar.
  6. Double-click the “Certificate Path Validation Settings” policy and turn on the radio button next to the “Define Policy Settings” option.
  7. Uncheck the box next to Allow user-approved root certification authorities for certificate validation (recommended).
  8. Apply the changes you have made before exiting the program. The changes will only take effect after a restart.
  9. Finally, restart your computer to save your changes and check if the error message is still displayed.

Frequently Asked Questions

Cryptographic service failure: The cryptographic service is responsible for allowing TLS handshakes, which are used to establish secure connections between clients and the server.

  1. Open the Run utility by pressing Windows + R on your keyboard.
  2. Type "ms-settings:" in the field that opens without the quotes and click OK to open the Settings tool.
  3. Click to open the Network and Internet section, and stop at the Status tab on the left side of the window.
  4. Scroll down until you reach the blue Reset Network button.
  5. Click on it and follow the instructions on the screen.

This problem slows down your Internet connection and usually only occurs in Google Chrome. If it happens, you will probably find that other browsers work fine.