This error is identified with Wi-Fi and is directly related to Wi-Fi network issues as well as something else. Countless Alexa users have tried reinstalling their Echo device and Wi-Fi configuration, as well as newly connected devices with native Wi-Fi device networks until this Echo Wi-Fi error is fixed.
Users not listed above will likely have to reboot their Wi-Fi devices. Those who are uncomfortable connecting an Amazon Echo to a remote (Wi-Fi) organization can try looking for a companion equivalent.
What’s causing the `7-3-0-0-1′ error in the Amazon Echo?
Smart Network Switch enabled on Android device: Remember that Smart Network Switch is known to be a glitch for many models of Amazon Echo devices that are controlled with an Android device.
Network congestion problems: According to some concerned users, you can also expect this error in cases where you are dealing with poorly cached TCP/IP data that is not handled properly by your router.
Outdated Bluetooth driver: If you encounter this error code when trying to connect your Amazon Echo device to your computer via Bluetooth, you should check your Bluetooth driver.
The Echo is connected to the 5.0 GHz network: Dual-band routers are a common cause that can cause this error code. Older Echo models are unable to maintain a stable connection on 5.0 GHz networks, and some may not connect at all.
Outdated router firmware: A less popular reason that can cause this error is severely outdated router firmware that does not support the security protocols required by Amazon Echo.
How to repair the Amazon Echo “error 7-3-0-0-0-1”
Restart the Wi-Fi router
- Turn off the router and wait until the lights go out.
- Now unplug the power cord from the router.
- Wait about 30 seconds and reconnect the power cable to the router.
- Finally, connect to the Wi-Fi network and check the problem.
Disconnect the smart network switch
- Make sure you are using the same Android device that has the Alexa app installed.
- Go to Device Settings -> Tap Wi-Fi.
- Go to Wi-Fi Settings or Advanced -> Disable Smart Network Switch.
- Once this is done, you can check the problem.
Updating the Bluetooth driver
- Press Windows + X to open the Quick Start menu.
- Now select Device Manager -> Double-click Bluetooth to update it.
- Right-click on the Bluetooth device and select Update Driver.
- Click Automatically check for drivers. If an update is available, it will be automatically downloaded and installed.
- Then restart your computer to apply the changes.
Reset your Amazon Echo device
- Open the Alexa app on your Android or iOS device.
- Make sure you are logged into your account and connected to the same network.
- Now just go to Devices -> click on Echo and Alexa.
- Then select the Amazon Echo device you want to reset.
- Finally, scroll down and select “Factory Reset”.
- Confirm your task, and you’re done.
Frequently Asked Questions
Make sure your router is working. If other devices can't connect, restart your Internet router and/or modem. While your network equipment is restarting, disconnect the power adapter from your Echo device for 3 seconds, then reconnect it. Be sure to use the power adapter that came with your Echo device.
Make sure your smartphone and Echo are on the same Wi-Fi network. If your smartphone and the Alexa app are on a different Wi-Fi network than your Echo, the Echo will not respond. Make sure the app and your device are connected to the same Wi-Fi network, and then check to see if Alexa can hear you. Restart your Alexa-enabled device.
- Check your Internet connection to make sure it's working properly.
- Manually restart the Wi-Fi modem and router, wait five minutes, and then connect Alexa to the Wi-Fi.
- Restart the device using Alexa.
- Confirm that the Wi-Fi password is correct.