The error message “The referenced account is currently locked out and cannot be logged in” usually appears on computers in a domain where the user has repeatedly entered the wrong password and been locked out of the domain. The problem may seem serious, but it is not impossible to solve.
What is the reason for the “Referred account is currently blocked” error?
According to experts, the “Referred account is currently locked and cannot be logged in” error usually occurs on Windows 10 systems that belong to a domain with a locked account threshold policy configured.
The “Referred account is currently locked and cannot be logged in” error can also occur when an account is temporarily locked after entering the wrong password multiple times on the login screen if you have multiple accounts with a configured account lockout threshold policy on your computer.
How can I fix the “referenced account is currently locked” issue?
Update your local Group Policy Editor
- Type “gpedit.MSC” in the search box while holding down the Windows + R keys.
- Press OK or Enter to open the Group Policy Editor.
- Go to Computer Configuration, then Windows Settings Security Settings.
- Then Account Policy Account Lockout Policy in the Local Group Policy Editor.
- In the Properties window, double-click the Account Lockout Threshold policy and enter 0 in the Value field.
- Apply and OK are the next steps.
- You can now restart your computer and try to log in to your normal account.
Set the account password to indefinite
- Open Run and type “lusrmgr.MSC” in the box.
- When the window appears, click on User Now, right-click on the locked user account, and select Properties from the context menu.
- On the General tab, select the “Password never expires” checkbox.
- Apply and OK are the next steps.
- You can now log out of the administrator account and attempt to log in to the locked account.
Changing time and date settings through the BIOS
- In the BIOS, go to the Main tab and update the date and time. The mouse does not work when you enter the BIOS. Therefore, you must use the BIOS commands.
- You can select a day and time in the future to enable the connection.
- Be sure to save and exit the BIOS without making any other changes.
- This will also change the date and time of the operating system.
- You may be able to reconnect to your computer without getting a warning about the problem.
Using a local administrator account to unlock
- Activate the local administrator account offline.
- Use the local administrator account to log in to the workstation.
- Open the local security policy editor. (secpol.MSC).
- The account lockout policy can be found under Security Settings -> Account Settings -> Account Lockout Policy.
- Click OK after opening the Account Lockout Threshold policy and set it to 0 (zero).
- Log in to the locked account after restarting your computer.
Frequently Asked Questions
On some Windows computers, if you have entered the wrong password more than 5 times on the login screen, the message "The referenced account is currently locked and cannot be logged in" appears.
- When the Local Security Policy window opens, select Security Settings.
- Open the Account Policy and select Account Lockout Policy.
- Double-click the Account Lockout Threshold policy (right) to open the Settings window.
- To disable account lockout, change the existing value to 0 and click Apply to save the changes.
- Then click OK and close the Local Security Policy window.
- You can then log in to your account.
The error may occur when an account is temporarily locked out after an incorrect password has been entered several times on the login screen when there are multiple accounts on the computer for which you have configured an account lockout policy.