When this error occurs, it usually comes out of nowhere. Your work freezes, tabs are blocked, and a pop-up notification appears saying that “Internet Explorer has stopped working” and needs to be closed. There is no guarantee that your work will be saved the next time you open the browser.
Oddly enough, the more third-party options you add to Internet Explorer and the more you change the application’s basic settings, the more often these kinds of problems occur.
What causes the “Internet Explorer no longer works” problem?
When you install an application, you sometimes also install an additional toolbar, extension, or search engine for your browser. All of these can be potential problems for Internet Explorer. Therefore, we recommend that you remove extensions, toolbars, and search providers. You can remove them one by one to check which ones are causing Internet Explorer to fail.
If your computer is infected with malware, this is one of the reasons why Internet Explorer does not work correctly. We recommend that you check your computer with your current anti-virus program.
How to repair the “Internet Explorer no longer works” issue?
Reset Internet Explorer settings
- Start Internet Explorer by clicking the Start button in the lower-left corner of your screen and typing Internet Explorer.
- Now select Tools from the Internet Explorer menu (or press Alt + X).
- Select Internet Options from the Tools menu.
- A new Internet Options window appears, switch to the Advanced tab.
- On the Advanced tab, click Reset.
- In the next window, be sure to select Clear Personal Settings.
- Click the Reset button at the bottom of the window.
- Now restart IE and see if you can solve the “Internet Explorer no longer works” problem.
Removing Internet Explorer toolbars
- Press Windows + R, type appwiz.CPL and press Enter.
- The Programs and Features window opens.
- Remove all toolbars from the Programs and Features list.
- To uninstall the IE toolbar, right-click the toolbar you want to remove and select Uninstall.
- Restart your computer and try opening Internet Explorer again.
Launch the Internet Explorer troubleshooter
- In the Windows search bar, type “Troubleshooter” and click Troubleshoot.
- Then select Show All in the left pane.
- Then select Internet Explorer Performance in the list of computer troubleshooters.
- Follow the instructions on the screen and run the Internet Explorer Performance Troubleshooter.
- Restart your computer and try running IE again to see if you can resolve the “Internet
- Explorer is no longer running” error.
Performing a system restore
- Press Windows + R, type “sysdm.CPL” and press Enter.
- Select the System Protection tab and select System Restore.
- Click Next and select the desired system restore point.
- Follow the instructions on the screen to complete the system restore.
- After the reboot, you may be able to fix the “Internet Explorer no longer works” error.
Frequently Asked Questions
Damaged default settings. Changing important Internet settings when installing programs. Add-ons. Malicious software that changed or corrupted important IE registry keys.
The first thing to do is to clear the cache and reload the browser. Go to Control Panel -> Internet Options -> Advanced -> Reset Settings/Cache. You'll lose your bookmarks and cookies, but you may be able to fix the problem.
- Close all active windows in Internet Explorer.
- Open Internet Explorer.
- From the Tools menu, choose Internet Options.
- In the Internet Options dialog box, click the Advanced tab.
- In the Security section of the settings list, make sure that Use TLS 1.0 is selected.
- Close all open windows and programs.
- Open Internet Explorer and select Tools > Internet Options.
- Select the Advanced tab.
- In the Reset Internet Explorer Settings dialog box, select Reset.
- In the "Are you sure you want to reset all Internet Explorer settings?" window, select Reset.