How to Repair Rosetta Stone ‘Error 2123’ on Windows 10 PC

Rosetta Stone can be a great tool for learning a new language – if the program works correctly. Error code 2123 is a database error that makes the program unable to load the program or save your progress in lessons. There are several ways to fix this error, giving you options if the first way doesn’t work.

What causes the Rosetta Stone “Error 2123”?

  • Internet connection: Sometimes your Internet connection prevents the application from starting properly and causes this problem.
  • Compatibility: In some cases, the application has compatibility issues with the latest versions of Windows. This may be due to unstable upgrades to a new operating system or a more complex architecture than previous operating systems for which the application was designed.
  • Corrupted configurations: If a particular configuration of the application has been corrupted, this can affect some elements of the application during startup and prevent it from working properly.

How to repair the “error 2123” in Rosetta Stone?

Reset the configuration file

  1. Press Win + R to open the Run dialog box, type %Programdata% in the box, then press Enter.
  2. Scroll down to find the “Rosetta” folder and double-click it to find the “Tracking.db3” file in that folder.
  3. Rename the Tracking.db3.bak file and press Enter.
  4. Restart your computer and run the program.

Launch the program in compatibility mode

  1. Press Win + E to open File Explorer and find the application installation directory.
  2. Right-click on the executable file and select Properties.
  3. If you have a shortcut to the application, you can right-click on the desktop and select Properties.
  4. Click the Compatibility tab and check the “Run this program in compatibility mode for” box, then select Windows 7 or earlier from the drop-down menu.
  5. Then click OK and Apply to make your changes.
  6. If the problem persists, you can select Run Compatibility Treatment and click Yes in the window that appears.
  7. Windows will then detect the problems and automatically determine the best settings for the application.

Install the program properly

  1. Press Win + R to open the Run dialog box, then type appwiz.cpl in the box and press Enter.
  2. Right-click Rosetta Stone in the list of installed programs and select Uninstall.
  3. Click Uninstall and follow the instructions on the screen to complete the uninstall.
  4. Open File Explorer, navigate to the Rosetta folder, and delete all associated folders and files.
  5. Go to the official website of the program, download the new installer and install it.