Sometimes when trying to open an application via Remote Desktop from another Windows 10 system, the error message “Sorry, the OpenGL version is too low, please update the graphics driver” appears. This is especially noticeable in the CLO application (a 3D clothing modeling program) when someone tries to access the 3D tools.
OpenGL is an acronym for Open Graphics Library. It is mainly used for rendering 2D and 3D vector graphics through interaction with the GPU. If you also encounter a similar problem when opening an application via a remote desktop from another system, this guide will help you find a solution.
What causes the message “Sorry, the OpenGL version is too low, please update your graphics driver”
The problem is mainly related to the way the Remote Desktop protocol works. It creates a virtualized version of the host machine desktop that only uses OpenGL software, which does not necessarily use the same extensions that are required when working in hardware mode. Thus, RDP starts sending 2D bitmaps of the host to the remote client.
Almost all OpenGL errors are caused by a lack of driver optimization for Windows 10. This means that if you run your favorite games in previous versions of Windows without problems, you may run into video card problems in Windows 10. FPS latency, graphics card and OpenGL problems in Windows 10 are due to incompatible drivers with Windows 10.
So, if your computer doesn’t provide enough resources for your game, you may encounter OpenGL issues among other problems.
To fix the message “Unfortunately, the OpenGL version is too low, please update your graphics driver”
If some system files used in your game are missing or corrupt, you will encounter various problems and errors, including OpenGL errors. You can quickly solve this problem with the System File Checker tool.
- To do this, open a command prompt as an administrator and type the command sfc / scan now.
- Press Enter and wait until your system finishes scanning. Reboot your computer and see if the OpenGL problem persists.
Install the latest screen drivers in compatibility mode
- Find the model name of your video card and download the latest drivers from the manufacturer’s website.
- Once the download is complete, locate the driver installation file.
- Right-click on the installation file and select Properties from the menu.
- Click on the Compatibility tab.
- On the Compatibility tab, check the “Run this program in compatibility mode” box and select the desired operating system from the drop-down list.
- Click OK and run the installation file.
Configure your PC for optimal performance
- Go to Settings -> select PC Info.
- Navigate to Advanced System Settings.
- Select the Advanced tab -> Performance -> click Settings.
- Check the setting for the best performance.
Uninstall the display drivers and reinstall the latest version
You should also consider reinstalling the latest version of the display drivers. However, be sure to select the correct driver version from the manufacturer’s website. If you choose and install the wrong ones, your computer system could be negatively affected.
Updating drivers manually can put your computer at risk, so we recommend downloading a third-party driver fixer to do this automatically.
A third-party driver fixer is a lightweight tool that will prevent damage to your system by downloading and installing the appropriate versions of drivers whenever you need them.
Frequently Asked Questions
- Click on the Start menu and enter "Windows Update" in the Start search box.
- Wait until the "Windows Update" icon appears and click on it to launch the application.
- Click the "Check for updates" button on the left side of the screen and wait for the app to check for OpenGL driver updates.
You will need to update your GPU drivers to update your OpenGL. If you have more than one GPU on your computer, we recommend updating drivers for all GPUs. You can then choose to have Windows automatically look for the driver software or install it yourself.
- Uninstall the display drivers and reinstall the latest version.
- Install the latest display drivers in compatibility mode.
- Run SFC.
- Configure your PC for better performance.
- Open the device manager.
- Expand Display Adapters, then right-click on the graphics driver and select Update Driver.