Diablo 3 is a popular hack-and-slash dungeon crawler game that was first released on PC in 2012. The game set a record for the fastest-selling PC game, selling more than 3.5 million copies in the first 24 hours of release. While it’s a solid game, it can be problematic in some cases. In this installment of our troubleshooting series, we take a look at the problem of the Constant Crashing of Diablo 3 in Windows 10.
Before following the recommended troubleshooting steps for the constant crashing of Diablo 3 problem, first, try rebooting your computer. This will update the operating system and remove corrupted temporary data. It is very effective in solving most software-related problems.
What causes Diablo 3 to crash repeatedly on Windows 10?
After studying user cases and combining our research, we concluded that the problem occurs for several different reasons. Here are some reasons why your game may crash:
Game cache files: Every game stores some kind of cache files on your computer so that you can retrieve the settings from these files if necessary. In this case, deleting the cache files can be helpful.
Bit Version: Diablo 3 also has an option that allows you to change the bit architecture that the game will run on. If the bit version of the game and your operating system does not match, you will encounter many bugs.
System requirements: These are probably the most common causes of failures in your game. If the system requirements are not met, you will encounter several problems, including system crashes.
Outdated graphics drivers: Graphics drivers are probably your computer’s most important resources when it comes to gaming. If the graphics drivers are outdated or corrupt, information will not display correctly and crashes will occur.
Administrator access: Because games are resource-demanding, your computer may limit their activity because they run as the default application, causing the game to crash. Running the game as an administrator is helpful here.
Visual C++ 2010: We have also received many reports of Visual C++ causing problems with the game. While this library is supposed to facilitate and provide libraries for games, in this case, the opposite is happening. Uninstalling it may help.
Overlays: Overlays such as Discord are known to cause problems in the game. We can try disabling them and see if that makes a difference.
Razer Chroma SDK: Chroma is software from Razer that allows users to sync their devices by lighting, as well as set hotkeys to access shortcuts. Although it has nothing to do with Diablo, it has been known to cause problems, including crashes.
Computer error: This is another possible cause of your game crashing. Because the computer is in an error state, some modules may not work properly, causing the game to crash.
Damaged game installation: If the game files are damaged and modules are missing, you won’t be able to play the game without crashing. This is where fixing the game files comes in handy.
Make sure you are logged in as an administrator and have an active internet connection before running the solution.
How to Solve Constant Crashing of Diablo 3 in Windows 10
Fix your game files
Sometimes Diablo 3 crashes are caused by corrupt or missing game files. Try checking the integrity of your game files and see if that solves your problem. Here’s how to do it:
- Launch the Blizzard Battle.net app.
- Click on Diablo 3 -> Preferences -> Scan and Repair.
- Click the Start Scan button.
- Wait for the scan to complete and restart Diablo 3 to check the problem.
If your game crashes again, read on and try the following solution.
Restart Your Computer
Some programs on your computer may conflict with Diablo 3 or the Blizzard Battle.net app, and your game may crash frequently. Try restarting your computer to eliminate the unwanted programs, and then restart the game.
Launch your game as an administrator
Sometimes Steam can’t access certain game files on your computer in normal user mode, which can be the reason Diablo 3 crashes. To see if that’s the problem, try running the game as an administrator. Here’s how:
- Exit the game and the Blizzard Battle.net app.
- Right-click on the Battle.net icon and choose Run as administrator.
- Click Yes.
- Restart Diablo 3 from the Blizzard Battle.net app.
Resetting the game
In some cases, incorrect settings in your game can also cause Diablo 3 to fail to launch. Try running the game with the default settings to see if it can work properly. Here’s how to do it:
- Launch the Blizzard Battele.net program.
- Click on BLIZZARD, then on Settings.
- Click on the Game Settings -> Reset In-game Settings tab.
- Click on the Reset button.
- Click Finish.
Install the latest patch
Diablo 3 is regularly updated with game patches to fix bugs. It’s possible that the patch is preventing your game from working properly and a new patch is needed to fix the problem. To check for a patch, follow the instructions below:
- Launch the Blizzard Battle.net app.
- Click Diablo 3 -> Options -> Patch Notes.
- If the patch is available, install it and restart the game to see if the glitch is resolved.
- If not, or if no new patch has been released for the game, go to the next solution.
Launch the game in compatibility mode
Some Windows updates may not be compatible with Diablo 3 and may prevent the game from running properly. Try running the game in compatibility mode and see if that solves the problem. Do the following:
- Right-click the Diablo III icon and select Properties.
- Click on the Compatibility tab.
- Then check the Run this program in compatibility mode for.
- In the list box below, select Windows 8, then click Apply -> OK.
- Restart the game and see if the problem is resolved.
Frequently Asked Questions
- Install the latest drivers.
- Install the correct software.
- Make sure your computer is not overheating.
- Disable background programs.
- Turn off the built-in sound device.
- Check for malware.
- Check your hardware.
Factors that can cause "computer crashes while playing" are: you run too many programs in the background that consume a lot of memory. Your current video card drivers are incompatible with the Windows operating system (especially Windows 10). Your sound driver conflicts with other devices.
Diablo 3 glitches can be caused by outdated graphics drivers. Therefore, if you are having problems with Diablo 3, we highly recommend that you start by updating your drivers. Many users report that downloading the latest versions of drivers for their video cards has solved the crashing problem, so feel free to give it a try.
- Make sure your computer meets the minimum technical requirements.
- Reboot your computer and try again.
- Update the graphics drivers.
- Disable antivirus and other third-party software.
- Unplug your computer from the power outlet.
- Try running the game client in administrator mode.
- Make sure the game is installed correctly.